Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $423.99
Clearance
The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 738 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the large screen with great clarity, easy setup, and affordable price as positive aspects of the laptop. However, they express concerns about the keyboard lacking backlighting, limited battery life, and durability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 738 reviews
  • Rated 5 out of 5 stars

    i am still learning new things with this laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning new things with this laptop for using it with my sewing machine embroidery machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight and yet powerfully

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop that did everything and which I can transport with me on a daily basis. It’s the right one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. Exactly what I wanted!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of this laptop. It has many great features my old one didn't have. I like the long battery life,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for home/office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pc is lightweight with a sleek design; powerful processor to speed thru programs and projects!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop if you do not need all the speed of a gaming computer. It does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop. We purchased one and liked it so much that my boss bought the same one for work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best one I have bought as of today. Yay. !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    17.3" Laptop was ex to set up & has good resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. Am really enjoying using all the upgrades from my old computer, especially windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to run word and excel, worked fine. The mouse pad isn’t my favorite but no big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my computer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i do all my stuff including tax work on this computer works great no breakdowns

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does everything I need it to do. I wish it was touch screen though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the 17 inch screen, the graphics are really good, and the tech at the Best Buy was very informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well though it took me 3 days to get Microsoft office to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for a laptop that should do every thing I needed for a home computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting used to new features. It has more than my last computer did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cheap laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my wife on Christmas and it’s been great. She loves it and uses it for work and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I JUST LOVE HP COMPUTERS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY LAST HP LAPTOP WAS 8 YEARS OLD, IT DIED. SO RAN DOWN TO BEST BUY AND GOT ANOTHER HP LAPTOP! LOVE IT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I enjoy the large screen.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and powerful this laptop is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded my laptop to a larger screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop and recommended to my daughter and she purchased the touch screen version smaller screen

    I would recommend this to a friend