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Customer Ratings & Reviews

Your price for this item is $423.99
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The comparable value price is $529.99

Customer reviews

Rating 4.4 out of 5 stars with 738 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the large screen with great clarity, easy setup, and affordable price as positive aspects of the laptop. However, they express concerns about the keyboard lacking backlighting, limited battery life, and durability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 738 reviews
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opens programs and internet quickly. Screen looks really good. Like that the heat vent is on the side instead of bottom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop, really easy to operate and I like you don't need all those short cut icons all over the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted a laptop for watching you tube and other social media sites so this laptop is good for that purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Large screen

    Rated 5 out of 5 stars

    great working computer with a big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with a big screen, good lighting, easy to carry, easy to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't as nice as my last HP ENVY, but this was an excellent buy and has all the necessities for an everyday laptop. I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP laptop works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has all that I was looking for and so far has been up to standard in speed, ease of use and reliability. All installations have been flawless and work well. I really like the fact that the keyboard has the number keys to the right.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice features at an affordable price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my wife's previous laptop. (Sugary drink spill). This time, I bought a separate wireless keyboard and mouse to raise the laptop up and off the table top. Should have done this the first time. So far, no problems with the new computer. Speed is faster and came with free virus software.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Large screen

    Rated 5 out of 5 stars

    Great laptop for my mother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my mother with it's large screen and pretty easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how large the screen is. it does not lag. has plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT PC FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PC FOR THE PRICE; WORKED LIKE A CHARM AND LOVE THE WEIGHT OF IT.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    HP 17.3" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised to discover how easy it was to set up & begin using this laptop right out of the box, even though I'm new to Windows 10. Received outstanding assistance & recommendations from Josh at the Davenport Best Buy! Thus far, very happy with its performance, but lots more to learn about its capabilities. Also purchased printer, wireless mouse as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great configuration and excellent price for personal use laptop. I definitely recommend this product to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Laptop That Works For Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get a sturdy and reliable laptop to replace my home desktop computer and this fit the bill nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom to surf the internet. Works pretty good. Nothing fancy but suits her needs.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Great laptop for someone on the internet all day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop User friendly Big screen great for viewing Fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy to set up which is always a plus . Will be good for the whole family so far very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price especially on Black Friday deal nobody can,t find HP I5 laptop for this price

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a top notch laptop. Runs fast and smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value with a few quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a pinch for a low budget laptop with a large screen, for a remote work assignment. While I have not been a fan of HP in the past, this very reasonably priced laptop filled my needs perfectly. The screen is large and crisp enough to fill in as a desktop. I love the feel of the keyboard. And for as large as this laptop is, it is amazingly light. My purpose for this laptop is for software development and technical writing. The Core i5, 7th Gen Intel processor handled everything I threw at it. Microsoft Visual Studio, SQL Server, and some additional tools for development. The only quirky things about this laptop is the lack of backlighting for the keyboard (I'm using a LED flex lamp when in the dark), and the internal wifi does not support the 5 GHz network band. I ended up getting a hi-speed usb wifi adapter. Overall, for a slightly above $500 price range, this is a sweet deal with the 8Gig of RAM and the 1TB Hard Drive. The quirks are livable with the right add-ons.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Good Laptop, serves it's purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to replace my laptop when I had a hard drive failure on a previous HP unit. This one fit the bill - solid performer, fast, large screen. Wish it had touchscreen but that wasn't the deciding factor. So far it's working well and Windows 10 is yet to cause issues. Time will tell...

    I would recommend this to a friend