Customer Ratings & Reviews

I had a JBL digital mono block amplifier installed. It's a newer style of product that is set 100% digitally. The install bay installers had said they didn't know much about this type of product and that it was a "challenge" to tune it. Unfortunately it wasn't tuned that well (the levels were not set where they should be). The actual hook-up of the amplifier to the battery, to the speakers, and to the head-unit was done very well. The amp was mounted onto the back side of a custom fit subwoofer enclosure and was secured very nicely. They even handled some basic wire management (read: made the wires look pretty) that I didn't expect from them. The amp works great now that I tuned it myself, and it should stay safe and secure for the life of the vehicle. Overall a positive experience.

Works perfect and it was affordable and was done in 2hrs

The gentleman who did my sub was very thorough to make sure it was the way I wanted it done. Kept me updated, and went above and beyond to make me feel comfortable leaving my car with him.

Went to best buy in Lexington on Nicholasvile rd. Let me say the techs there were awesome hands down. Came up with a cool concept for hooking up my amp in a nice place without losing any trunk space! It sounds awesome at the least I'm pretty impressed with the work the homies did and appreciate it. They'll go above and beyond and highly recommend this best buy over the rest!

everything was explained and went well. system sounds real good

The mono-channel amp from Kenwood which I purchased through Best Buy was neatly installed and drives my subwoofer alone. It delivers plenty of clean power so that the bass is punchy and clean but not rattling. Wires for the installation were hidden, and it looks great.

I own a very special muscle car, 1969 vintage. To install a contemporary audio system in this vehicle required custom work, great planning as well as patience and skill. My installers, Jeremy H. & Mike H., displayed those skills. They took great care of the install, choosing the appropriate equipment components and were VERY careful with "my valuable ride"! They went above and beyond to make this a great experience. Their professionalism and efficiency went beyond my expectations.

Mike is the Best installer "hands down"! if you need any automotive electronics installed.........The Best Buy in Lake Geneva, WI is the place to go. Mike is professional and courteous to a fault. NO WONDER it takes two weeks to get into him for an appointment. He added a second Alpine slimline 8 inch amplifier to my truck and my god does it ROCK! He hid it never to be seen and left a clean install like you have never seen. Its funny when I have folks in my old Dodge Dakota and turn on the stereo; it blows their minds with how good it sounds. Mike did it all!!!!!!!!!

The installation guys did a good job. The constant power to my amp stays on, I do have an LC2I hooked with it. So I have to swing back over to bestbuy to get that switched. But other then that, they did a good job.

Perfect install of subwoofer and amp in my gmc truck

Great service! Came in to get my amp and subwoofer installed and went to grab food came back and it was done. Great service worker was super nice and helped answer my questions. Mounted and routed cables perfectly clean job. Definitely would come back again for any speaker needs.

I’m a repeating customer of Best Buy the guys in the automotive audio department are the best Jeff in definitely the go to guy if you want quality work I’d recommend him to the universe if possible great work Jeff

The agents gave good advice with my speaker set. The agent installed my subwoofer. I intend on returning soon for more installments.

I was fortunate to get an expedited Geek Squad Install appointment. Due to Covid-19, it's difficult to find time slots. The installer I had, was amazing !!!! The installer and his co-workers knew me from another location that I get installs done at. The work was good. I suggest take a laptop or tablet to keep you busy within the store. The old amp was taken out and replaced with a Kicker and I'm so happy. 75th/Lemont location highly recommended

Installed car audio did a great job i was very pleased

They got my dual twelve subwoofers installed within an hour and a half, super clean, super fast, and super easy. They did a really good job too as I cant see any wires in my car and it all looks stock. Very happy!

Stereo install was great. However getting ahold of anyone and all the automated stuff this company has gone to is extremely annoying They literally have no way at all to directly call a human being. This is what is ruining the world we live in. All computers doing everything

My amp is ok, its a small pickup and i didnt figure i needed a huge amp? install person killed it with a great install! I went with an outside internet source to purchase a decent amp for about half of what best buy was wanting for a supposed better amp? Think most of best buys stuff is overpriced , I could understand if it was top of the line audio, but its not really even mid grade stuff except for kicker products!

Great customer service Youngstown best buy great place.

This installed my sub super satisfied and will be coming back for new speakers and radio soon !