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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2332 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,332 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great and went above and beyond for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car stereo was installed perfectly and timel y.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the technician was very knowledgeable in installing my car amplifier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job installing it.. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan does a great job with car audio installs and has had it done in the promised time every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service no complaints will be back with my ols school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service, terrible quality of wor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 4 appointments to get my install done correctly. 1st one was canceled when i tried to drop my truck off because the installer was injured and had to reschedule. Would've been nice to know before i drove 2 vehicles there to drop my truck off. The second appointment the installer could not get my steering controls to work, did not remove any of the old wiring and actually left it hanging out in the open, did not fasten underhood wiring at all other than to the battery, did a terrible job of fastening all wires througout the entire install, did not move the amplifier like i told them was the main reason i needed a new amplifier install kit done; instead just screwed it to the floor which caused more problems, had me buy parts that i did not need and gave them back to me without packaging saying i could return them. Even after the third appointment my amplifier was still not moved and the wires pulled out of the amplifier before i even started my truck. I was never notified that my truck was done until i showed up 4 days later asking about it. the final day they spliced an extension to the main power wire for the amplifier because the one that came in the kit that i bought from you had been cut to fit where the amplifier was not supposed to be instead of replacing with a new power wire. Everything about this purchase was a terrible experience. Nobody inside best buy could tell me when or how to drop off my truck to the automotive installers. There needs to be better communication between all best buy employees.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at an even better price everyone was very helpful when I was picking it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never install this subwoofer myself, so I am very glad Geek Squad did it perfectly at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the speaker iny husbands truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to have just in case anything happens. great protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my car audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job as always . Did it in a timely manner and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was amazing and very friendly . It was done in a timely manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installer did a great job. Neat and clean. Everything works as expected. No surprises and very satisfied with the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable techinician, quick service, great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB auto tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in the factory location . Never know it is custom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a amp intalled and Geek squad did a awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and they made my cars audio sound very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was nice and attentive to keep us informed of the status

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my subwoofer and amp was awesome. The tech was very informative and professional.

    I would recommend this to a friend