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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 836 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the portability, touch screen, and price of the 2-in-1 11.6" Touch-Screen Laptop. They appreciate its compact size, ease of use, and lightweight design. However, some customers have expressed concerns about its slow performance and limited memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 836 reviews
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far this little laptop has been great. no problems

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Small laptop but works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight so it’s to carry. All functions works great. My youngest daughter really enjoy working with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves it! This computer is a great buy...

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lightweight easy to use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen and easy click keys of this product. The gold back keyboard is perfect for tablet style when needed. Colors are vivid and audio very good quality. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size to travel with. Fits easily into a carry on for flying. Lightweight!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates slower than expected but not too bad for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Great Laptop for son's college work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable , convenient & not to bulky to transport to & from school.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my daughter. She need something more portable. Overall, a good product

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    SO SLOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is small size, fit the backpack so well. Key broad is good, touch screen is a plus. However,it is SO SLOW, depends on its mood. The bottom gets hot very quick. I don't know why this is bestseller. I will return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this laptop for school and ai have to say it serves its purpose. Great for heavy browsing, video streaming, and running multiple applications and such. This holds a decent processor, fair amount of storage, and portability is fantastic. The 2 in 1 feature works well. The only thing I would have to say is that the only downside is the smaller display. Clarity and vividness is great, however the small screen size is not good for people with vision problems. Another thing I want to point out is that the speakers are on the bottom and clarity isn't tops. It honestly is not bad, volume isn't a problem, but I have to use earbuds to get the sound quality I want.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size for my 9 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it!!! This laptop is a perfect size for my 9 year old. She plays games, looks up information and does her school reports on it. Great introduction to her own personal computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was on point. I needed a new laptop for simple office work and to study online courses. This little guy packs a big punch for the price! It does everything I need and then some.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Very slow, ghost-tapping

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having issues with my first HP being slow, I was hopeful that I'd have a better experience with my second one. However, I've unfortunately had nothing but issues upon purchasing it. Firstly, the laptop is very slow. No matter how many updates or antivirus protection plans I use, it's still super slow. The screen started ghost-tapping not even 6 months after owning it. I ended up having to disable the touchscreen, as it was exiting me out of online tests & assignments for school. I wasn't very pleased with the overall function of this laptop. I know someone who has the same laptop and hasn't had any issues, so I may have just gotten a bad cookie out of the bunch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Wife loves it. Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loves the touch screen!!! It’s very easy for her to navigate and use!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for students. Compact but enough power for doing online homework.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy, Convenient & Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this computer so much I went back and bought another for my sister. I love the fact that it's touchscreen and can also be used as a tablet and it was pretty easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great starter computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this computer for our 13 year daughter for school. Very easy for her to use

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Waste of money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got it didn’t even turned on, I went back to return it and I was persuaded to leave it and they where going to install some kind of program to make it work. I pick it up and being trying to make work but it is very very slow! And now they told me that I cannot return it, because is more than 2 weeks! I’m very upset about!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop but slow response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its a great light weight laptop, but internet access is still a little slow.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Great laptop for a begineer for my son.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is awesome and average size for any use & lightweight plus you can't beat with the price.

    I would recommend this to a friend