Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 836 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the portability, touch screen, and price of the 2-in-1 11.6" Touch-Screen Laptop. They appreciate its compact size, ease of use, and lightweight design. However, some customers have expressed concerns about its slow performance and limited memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 836 reviews
  • Rated 4 out of 5 stars

    Good basic computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son. He uses it for homework and to occasionally surf the net, so far no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for travel.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are looking forward to taking HP to Florida with us. It is a convenient size, and it has a keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop when I first got it was amazing, and it still works flawlessly up to this date, I’ve had it for about 6 months now and I’m beyond satisfied, great price for a good quality product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    convenience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got it for my sister she loves it she like how she xan convert it for laptop to touch screen.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for light work. After 3 months, it slowed to a crawl and the mute button became stuck, meaning no sound. It's still under warranty but not sure if I'm going to even bother sending it back. If this is HP's new business model, I'm concerned for their future.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for a student or just to browse the internet and watch Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and offers an excellent value for money. Stands out compared to similar items in the market. Still enjoying an excellent performance after 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the computer for my high school daughter and hew loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again, works great as a gift, nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent purchase for the novice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my brother - who is computer challenged. It was so easy to load/set up for him and he has admitted how much he is enjoying using it with little or no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first two -in-one. I have not been disappointed. It has the feel of a tablet whiles delivering the performance of a laptop. I love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop/tablet combination

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he really loves it. Sometimes it freeze but overall pretty good

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    /average computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start up slow; gets hot quickly; like the 2 in l feature.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my daughter's schooling, it's a perfect fit for her, with no problems at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price...bought it in lieu of a chrome book for my 10 year old she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for iLearn

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and she loves it. The processor is fast and suitable for a 9 year old. She gets her school work and done without any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter starting her new school year. Very sturdy and working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit pricey, but has worked well for a young child to work on and learn coding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lap top

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lap top, my daughter loves it. She is able to do homework and play games easy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lightweight, easy to use until updates were added

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop updated, I lost all my desktop items that were transferred from previous laptop.

    No, I would not recommend this to a friend