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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,144 reviews
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Excellent laptop, printer and charging cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase HP two in one, 14inches touched screen laptop With a great intel core i3-6gb memory, 500gb hard drive ,HP Natural silver finish. I really loved my new laptop it's also convertible someday I just lay in my bed an uses it like a tablet, very light weight. Also got a nice Epson printer to go with it and a charger cable for my phone. Very satisfied customer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall , it's a good laptop for a great price [under $500). It is a 360 so tablet feature is great for use with stylus. A little heavier than I expected and keyboard is not backlit - only negatives. I'm satisfied with the quality. Traveled with it already, and was very portable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop = very satisfied with it !

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for personal use. I do a lot of songwriting and music downloads. Has a great speaker sound . No problems after a year of use . Like the touch screen option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent family entertainment and work laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is as reliable as ever. Since purchase, my wife and I traveled and camped many states and miles. It's durable, quick, and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Ideal for student use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is ideal for students or individuals on business travel. Its light weight and easily portable. Has excellent storage space for basic docs and small media files. The fact its a 2 in 1 lab top/tablet was the reason for purchasing. Originally had a screen/keyboard detachable device but wasn't impressed once using it. Touch screen is an absolute positive, when in lab top mode, makes scrolling much easier. Cons - Personally I'm not a fan of the keyboard size. I'm used to a 17'' laptop or basic desk top keyboard for number pad. External number pad is a must have for working with numbers (touchscreen somewhat helps but would still prefer number pad) Mouse pad is ok, but personally I'd rather use a mouse. An additional USB port wouldn't hurt (has two but a third would be helpful on opposite side as the two are so close together and also close to HDMI port). Definitely not a device for gaming or video's as the picture quality is avg which is really the only real disappointment with this device. Other than personal preferences and saverage picture quality, 5 Stars!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Absolutely in Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first laptop in 2012, it was an HP and an extremely cheap one. The hard drive finally gave out about May 2017. So I had been doing research on laptops, trying to figure out what I wanted. I never expected to get this great computer at this price. I love everything about it. There was a minor glitch at first but I took it right in and they explained Microsoft's newest update was causing it but it would get fixed soon, and it did.. I recommend if you're looking for a great 2-in-1 for such a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    great little computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is for my HS daughter. It has been great! The size and the weight are small and light but not too small to be functional for working. The touch screen and the flip over keyboard to turn it into what looks like an ipad but larger is a great way to use this computer in various environments. I would reccommend this to anyone. The speed and memory size are a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very easy to use, it has the flip top that folds back, Light weight

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I inadvertently broke the motherboard and had to buy a new computer ASAP. The young man that helped me really listened. He didn't try to push me into spending more than I wanted. The HP laptop I chose was so easy to use; it was the smoothest transition between manufacturers I;ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a smaller laptop for school and it works perfectly for that. The touchscreen is very useful and works very well. The only downside is the battery life, but 5 hours for every 30 min charge is not bad

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Good laptop for my 10 year old.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my 5th grader as many of his textbooks are online as are his assignments. So far, it has worked well. He likes the touch screen and the speed is acceptable as is streaming (youtube videos). We having tried games on the system yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works great, fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i haven't had a new computer in about 7 years and it is an incredible difference, in speed and functionality. I love the 2 in 1 aspect of this computer, it is amazing for and art student like me

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Great computer for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast and does everything that a college student could want

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Nice Little Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the husband who struggles with all computers. He does well with this one. The touchscreen is his favorite feature but this is fairly easy for a slow learner! The price is right too.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast 2 in 1 computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Intel i3, 6 GB ram, Touch screen and aluminum design (not plastic) Cons - power button location, yes thats the only issue i have. Grabbing the left side of the computer to move it or re-position, i hit the power button and it goes to sleep. Fast little computer, use it for music, iTunes and spotify, MS Office and Internet. Really happy with the $499 price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I like the lightweight and the functions are great. The touchscreen is very good and the audio is more than adequate. Good laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Fun and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, touchscreen feature makes it even faster to use. Only thing I would’ve liked it on it is if it had buttons on the trackpad. But overall great computer

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Great touchscreen for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Touchscreen laptop was a great investment. The cost was under $400 and it serves as a great tool especially with the touchscreen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed, Touch screen

    Rated 4 out of 5 stars

    Great laptop for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to replace a very large laptop with a keyboard on the right. This laptop is perfect for travel, which we do a lot of - easy to pack and carry. Haven't had a lot of time to use my new one however it's a LOT faster, the keyboard and mouse are much easier to use than my old laptop. Love the touch screen and the clarity!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the HP 2 n 1 for my daughter. Very easy to use and my daughter loves the touch screen.

    I would recommend this to a friend
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