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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,144 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and technology it has on it. Screen is very clear and easy to see. Love It being a touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a student heading to college. Touch screen was a must. Works great. Thin and light enough to throw in a backpack.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The laptop makes noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 months ago and was working good initially. But after 1 month, it started making noise, probably fan (?), so much that I can't concentrate in my works. I am so frustrated

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good item for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item for the price. I am pleased with how it works. It may not be the best item in the category, but I am pleased with it for the expense.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    HP 2 in 1 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. Love the touch screen feature and tablet mode. Games are mostly better on my Samsung ablet, but love it overall.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great entry level laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has met all the requirements for the job it was bought for. It is smooth, does not lag and has not bogged down. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son who started college. Great for doing his college homework and light weight if he needs to carry it to class.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Ipad for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my Ipad. this is the best electronic that I've purchased in years. Good for school, practical easy to carriet it just wonderfull

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the flip screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this because it’s not heavy and like that the screen can flip and sit on my counter while I cook. Like the touch screen to so simple.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom line up front, don't buy this junk. Apparently HP is having issues with this particular model and needed to order parts to fix it. I've been out of a laptop for 20 days and counting. I had my device for about a two weeks before it started acting up. There were random freezes and shutdowns. By the time I had it setup to my liking 30 days had passed. A MONTH in and the random freezes and shutdowns had progressed to include startup failures. I tried troubleshooting with HP and after remedies the problems still occurred. Finally, I sent it in to HP for repair. They gave me an approximate fix time of 7-9 days. As of today I have been out of a laptop for 20 days and there still hasn't been any updates. If best buy would honor my return after 30 days I would do it in a heartbeat and go with a totally different computer company.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love it a lot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been almost two years and it still works like new I truly love this computer I so love the touch screen feature

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had this computer for 2 years. No problems, fast speed no break downs and decent size sxreen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to transition from using touching to using the mouse function. Love how it rotates!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great entry level touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little machine, great to take on the go to use for working outside of the house or the office. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good 2-in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from having to navigate the usual changes when I get a new computer, I am finding this 2in-one easy to use and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for school work and I’m very impressed with it. Folds easily to use as a tablet and the touch screen is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great but a little underpowered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work to be able to remote in to the office. Works well but feels s little underpowered. Good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    great for school or work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has proven to be very versatile. The 2 in 1 design is great for pen and paper note taking when you have limited space.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I brought this laptop. It does everything I need to do the speed is great news I have plenty of space which means a lot

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    MY laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say it I love it. Its the perfect size for me. I can take it anywhere with me and not have a big clumsy thing to carry.

    I would recommend this to a friend