Customer Ratings & Reviews
- Model:
- 14M-BA013DX
- |
- SKU:
- 5868706
Customer reviews
Rating 4.5 out of 5 stars with 1144 reviews
(1,144 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Awesome laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the features and technology it has on it. Screen is very clear and easy to see. Love It being a touch screen.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 4 out of 5 stars
Just what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a student heading to college. Touch screen was a must. Works great. Thin and light enough to throw in a backpack.
I would recommend this to a friend Rated 3 out of 5 stars
The laptop makes noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 2 months ago and was working good initially. But after 1 month, it started making noise, probably fan (?), so much that I can't concentrate in my works. I am so frustrated
No, I would not recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Good item for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good item for the price. I am pleased with how it works. It may not be the best item in the category, but I am pleased with it for the expense.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 4 out of 5 stars
HP 2 in 1 review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop. Love the touch screen feature and tablet mode. Games are mostly better on my Samsung ablet, but love it overall.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great entry level laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has met all the requirements for the job it was bought for. It is smooth, does not lag and has not bogged down. Great for the price.
I would recommend this to a friend - Pros mentioned:Lightweight
Rated 4 out of 5 stars
Great basic computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son who started college. Great for doing his college homework and light weight if he needs to carry it to class.
I would recommend this to a friend - Pros mentioned:Lightweight
Rated 5 out of 5 stars
Great Ipad for school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my Ipad. this is the best electronic that I've purchased in years. Good for school, practical easy to carriet it just wonderfull
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Love the flip screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this because it’s not heavy and like that the screen can flip and sit on my counter while I cook. Like the touch screen to so simple.
I would recommend this to a friend Rated 2 out of 5 stars
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom line up front, don't buy this junk. Apparently HP is having issues with this particular model and needed to order parts to fix it. I've been out of a laptop for 20 days and counting. I had my device for about a two weeks before it started acting up. There were random freezes and shutdowns. By the time I had it setup to my liking 30 days had passed. A MONTH in and the random freezes and shutdowns had progressed to include startup failures. I tried troubleshooting with HP and after remedies the problems still occurred. Finally, I sent it in to HP for repair. They gave me an approximate fix time of 7-9 days. As of today I have been out of a laptop for 20 days and there still hasn't been any updates. If best buy would honor my return after 30 days I would do it in a heartbeat and go with a totally different computer company.
No, I would not recommend this to a friend- Pros mentioned:Touch screen
Rated 5 out of 5 stars
I love it a lot
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been almost two years and it still works like new I truly love this computer I so love the touch screen feature
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have had this computer for 2 years. No problems, fast speed no break downs and decent size sxreen.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy it is to transition from using touching to using the mouse function. Love how it rotates!
I would recommend this to a friend - Pros mentioned:Lightweight
Rated 5 out of 5 stars
Great entry level touch screen laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little machine, great to take on the go to use for working outside of the house or the office. I am very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 4 out of 5 stars
Good 2-in-one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from having to navigate the usual changes when I get a new computer, I am finding this 2in-one easy to use and navigate.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Great for students.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop for school work and I’m very impressed with it. Folds easily to use as a tablet and the touch screen is fantastic.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Great but a little underpowered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for work to be able to remote in to the office. Works well but feels s little underpowered. Good for the price.
I would recommend this to a friend - Pros mentioned:Lightweight
Rated 5 out of 5 stars
great for school or work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer has proven to be very versatile. The 2 in 1 design is great for pen and paper note taking when you have limited space.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so happy I brought this laptop. It does everything I need to do the speed is great news I have plenty of space which means a lot
I would recommend this to a friend - Pros mentioned:Lightweight
Rated 5 out of 5 stars
MY laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say it I love it. Its the perfect size for me. I can take it anywhere with me and not have a big clumsy thing to carry.
I would recommend this to a friend









