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Customer Ratings & Reviews

Your price for this item is $758.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 593 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the 2-in-1 laptop's touch screen, light weight, user-friendly interface, and affordable price. They are also pleased with its storage capacity and multitasking abilities. However, some users have concerns about the fan noise, short battery life, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 593 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good HP entry level work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this HP laptop for work use. I needed a computer largely to be able to access the internet, with a little bit of capacity for storage, running programs, etc. This HP unit fits the bill, while allowing me to keep the costs down to a reasonable level. Would recommend this unit to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop compared to Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was much cheaper than the Surface Pro and still had more of everything. Nice laptop for any use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for work and home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect in every way. Fast and reliable. Does the job I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. The touchscreen and the fold up feature is perfect for school

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    All you need in a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect laptop to upgrade to for my growing business. I am able to have as many files and apps on this laptop, using the touchpad as well as the mouse and touchscreen. I haven't had a chance to explore all of the great features yet… But I will soon!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Super powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If want a fast computer with all the bells and whistle I do recommend this device you talk to it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. Check for sales. I have seen the price vary as much as $150 at Best Buy. Fan is loud at times but doesn't run continuously. Windows ink is a nice feature but not sure how much I will use it in this size of laptop. Touchscreen is great. Recommend buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is really easy to setup. The screen is beautiful and it is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Best one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and specs.. but to be handled carefully.. touchscreen and pen works fine too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for college, very happy with the size and performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school, business, and pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I. LOVE. THIS. LAPTOP. I am moving on to grad school and this laptop has not failed me!!! The only reason I gave it 4 stars and not 5 is because I take it to all of my classes and it does weigh my backpack down quite a bit. However, that is expected with the size. Regardless, it is close to perfect. I use it for school, for my job, and to edit and store footage for vlogs. It's a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 5 out of 5 stars

    First laptop. Meets all my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was helpful and answered all of my many questions. He compared different models with me and did not "push" any particular one. The laptop I purchased has met all of my expectations. It is versatile, easy to use and attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and it’s a great product. Thin and lightweight!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way i can type , I can even click the screen its so amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop/tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for old Dell laptop. Love the touch screen and WIndows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen. Not heavy to carry at all. Just what I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes the laptop, easy for her to use and maneuver around the system.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Laptop Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a good unit for my son in college. It is fast, lightweight, efficient and runs all operating systems he needs to run very well. The sales staff was excellent in helping us make a smart selection to meet our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for every day use and it has kept up to speed very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the computer. It works so good. You’ll enjoy it!!

    I would recommend this to a friend
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