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Customer Ratings & Reviews

Your price for this item is $758.99
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Customer reviews

Rating 4.5 out of 5 stars with 593 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the 2-in-1 laptop's touch screen, light weight, user-friendly interface, and affordable price. They are also pleased with its storage capacity and multitasking abilities. However, some users have concerns about the fan noise, short battery life, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 593 reviews
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for home use. Live this and all the storage and features that it has. It has fast speed and screen is large and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    great fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer dont really know if I would get the touch screen again starts fast can use Photoshop with no problem as fast as my mac!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Sign up glitches but overall performance is good. Have to get used to touch screen for beginner's otherwise great.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and lightweight laptop.. meets all my college needs for getting my assignments done..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, efficient laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I was looking for. Large screen, easy to navigate and plenty of memory for my embroidery and Quilt designs. Love the 360 capibilty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2 in 1 ! Use it almost everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for college and is a great device if you do a lot of work or notes. The screen size and processing power provide a lot of punch in a thin device.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is a super computer..fast, lite weight, and very stylist! A great 2-1 for my college bound student!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop but had cooler fan problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. We've generally had good experience with the new HP laptops. The cooling fan on this one started making a loud noise two weeks after purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Laptop for Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computer. It gives me the versatility that a standard laptop cannot provide. The computer is reliable and the sound quality is excellent. The only gripe that I have is that when this computer is in tablet or presentation mode the sound is muffled due to the placement of the speaker while in that position. Aside from that and the increased fan blowing while the laptop is charging this is a great computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for doing school work and I really enjoy the clear sound on the speakers. The only complaint I really have is just the two USB ports.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great. I have had no problems at all with it in the first month of having it. It is very easy to set up and to use. The tablet mode also works very well and I use it a lot to check email and to watch videos. I like the screen size. It is bigger than my last laptop but it is still easy to throw into my bag and take it to class or to work. I would recommend this to anybody looking for a college computer or a work laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this laptop and it works perfectly. It is very easy to use and it's so lightweight that you can take it anywhere you want without troubles.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Overheating

    Rated 3 out of 5 stars

    A bit disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice product in many respects. But I am extremely disappointed that the HP update software had a major flaw that caused it frequently to freeze on boot up, and which has necessitated the machine being rebuilt (from a software perspective). Also, it runs surprisingly hot, and the fan is surprisingly noisy. I would not make the same purchase decision, knowing what I know now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    fine laptop so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far this computer is working well. interacts with my second monitor great. seems responsive. only drawback so far is the pad-key is sensitive and right & left click area are tough to define/use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my girlfriend to do her digital art. Unfortunately I have yet to find a pen that is compatible with this laptop. Other than that no complains. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great for our small business. The only thing that's taken some getting used to is the separate number pad makes the keyboard feel offset to the left. Getting better every day.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An overall perfect laptop for the price. Quick, versitle, great screen.....would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convertible feature and windows ink functions. Only issue has been with having to restart somewhat frequently when the screen stops (or slows down) to touch screen reactivity.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, fast, backlit keyboard. Great features.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Touch screen great. Really fast. Just don't like that I have to purchase Microsoft software.

    I would recommend this to a friend
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