Customer Ratings & Reviews

So thankful for this warranty! Saves me a bunch of money when my controllers break down! So simple to use, just walk in and tell geek squad the issue, then they give you a brand new controller!

Fantastic and stylish - extra memory along with limited edition finish, cant beat it.

They informed me of all the information necessary in order to buy the Xbox as a gift. As well they gave me important information leading me to make the decision to buy a protection plan for peace of mind.

Great option to protect your system. The price isnt bad for all the coverage you get

I always get this piece of mind when buying expensive items thanks Best Buy

After waiting 2 long years trying to obtain one of these badboys & being with Xbox consoles since 2001. I couldn't be more satisfied with the Fact of having SSD instead of a Hard Drive! Loading/Boot up time is Spot on & cant wait for whats to come to this Platform.

Great product that is offered, haven’t had to use it but it’s nice to have just in case!

Excellent Service and wonderful customer service..

in case anything happens its alot cheaper for warranty than buying a console

Awesome customer service! Always get the extra coverage just in case well worth it!

Very good service it has definitely helped if i had any problems they are very good at helping.

Their service helped me save money overall. It's great, and the staff are very friendly and helpful!

This protection service is like insurance. No one really wants to buy it, but everyone is glad to have it when it is needed. In my case, the protection is for an Xbox for a 5-year old, and we have had to use similar protection services for his previous technology toys. So, I suspect that we will be happy to have purchased it.

Cool people :) they helped me out a lot when I asked for it at the store :)

I got the 2 yr protection because I learned once with my sub woofer. Better to have because I had an issue with it and because of the extended warranty I was able to get a replacement.

Nice to have piece of mind for the unexpected. Hopefully we never need to use it.

It is a great replacement guarantee! You don’t think it happens, but accidents happen!

Best Buy has always had the best warranties and has always stood behind them. If the Geek Squad can't fix it, they'll replace or refund your money on a gift card. They make it right.

Excellent service, very helpful in assisting with issues

Got this as an insurance policy for my new Xbox Series X. Having a toddler in the house means nothing is safe and I know that the Geek Squad Protection Plans will cover accidental damage. Hope I never have to use it but having it helps me sleep at night and that's worth the price.