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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2935 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,935 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great plan to have especially when you buy a 9 yr old a high dollar Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not hurt to have extra accidental protection on this product especially if children are involved. Have to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convinient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use it and i really like that ists a fast respone to any issue sometiems it expensibe so uou have to check the value of the item first to see if its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great way to be protected and be sure to have your ps5 in great conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had excellent service with Geek Squad. agents are respectful and will help as much as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product,Good product,Good product,Good produc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek insurance. You'll be happy,!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't cost much. Is definitely worth the money! It was easy to fill out and now I'm happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend waranty especially geek squad they are GREAT !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called ahead of time. They said he was gonna be here within the time and they got done in a timely manner. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it yesterday and received it earlier this morning and when I tell I truly adore this PS5 this is my very first console as a girl gamer and I am truly having a ball with now playing the games I used to always want to play by starting with the classics DOA6!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    as a precaution

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a precaution, I took the initiative; it all depends on how much you use your console, and it's just to prevent problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just in case. Previous ps5 crapped out within a week and Sony was a hassle to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad insurance and havent had no reason to use it and I would say that’s good news

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek when u need him!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed services yet, but since this tech service is local, it will be convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money and peace of mind . I would get it if you have bought something of high value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is so good. Now I don’t have to worry about buying a new controller when my spoils.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer was out and they had me fixed and back up and running in a week 1/2 which is great considering its a big hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up just in case.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new play station 5 so had to take extra warranty because it's electrical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used them once in the past but they were fantastic and very knowledgeable.

    I would recommend this to a friend
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