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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2883 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,883 reviews
  • Rated 5 out of 5 stars

    They know how to repair anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always worth getting. I have used them many times through the years. They help everytime and always have a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5, yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I ordered to pick it up, and it arrived a day early! The PS5 experience has been a good one. Super pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better protected than taking risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it in any case I need to do any repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful, they solved all my doubts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad insurance. FACTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting geek squad insurance. They do great repairs here. Very trusting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty i like the length of the warranty. Most people do 1 year or six months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i didn’t use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didn’t even use this but i know if i broke my mouse i would have been happy to get a new one for freeski

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always suggest geek squad for any age, especially kids and teens. Wouldn't purchase anything without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should try to always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get service here, always recommend it for things like consoles and headsets and is a good time frame for price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superman Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy many things at Best Buy, they are very friendly and very professional, I am very happy to be a customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just In case, never know what may happen to electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for college works amazing, it’s not to heavy and not to big fits easily in my backpack! Makes doing homework 10 times easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t love the peace of mind of knowing if something happens you can get help? Honestly if you’re spending $100s on something, it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quality for the reassurance that you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, upwards and onwards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very good purchase for getting this for my PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had an issue buy always recommend the geek protection. Just an extra peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A best buy buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been apart of anything I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Got Geek Squad Security.. How about you?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them. But it's like any other insurance. You don't want to be caught without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preventative measures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have heard wonderful things about the Geek Squad. Hopefully never have to use them for any repairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The cashier help more like a sales person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Kind cashier.. he advice me about my new ps5 options . But I need wait in the line for about 1 hr.

    I would recommend this to a friend