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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2884 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,884 reviews
  • Rated 4 out of 5 stars

    The cashier help more like a sales person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Kind cashier.. he advice me about my new ps5 options . But I need wait in the line for about 1 hr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will always be willing to help you no matter what. If they can do something about it, they will. It’s with buying warranty! Trust me! I had a broken PS5 and warranty saved my bottom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 special order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, they helped me special order what I wanted. Best first experience in electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup, it is geek squad protection. couldn't tell you what device it was for though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play with confidence.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install but this product provides ease of mind knowing if you have problems to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie Theater Style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 86 inch tv. Small apartment so it takes up the entire wall. Don't need to hang pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped when needed. a bit of a wait..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan to stay in touch with my devices and my kids very happy with this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have a warranty on any product you buy just in case something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always able to fix my problems and if not I usually get to exchange the product for a new one or get a refund. Doesn’t get any better than that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return on a PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given my money back from the return and the whole process was done much quicker than you would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Thats whatbis important. Better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan as literally save me $$$ With having younger kids, they are always doing something!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use my warranty yet but they explained to me that it covers any damage done to the system so that’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system awesome service.. we love Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth it to get the Geek Squad protection! Replaced same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed the protection plan because of the price of the system if anything goes wrong we're covered for 2 years so she can game worry free...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad makes sense!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this in your back pocket with any purchase made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a MUST HAVE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a MUST Have, if you enjoy sleeping safe and sound at night without worrying about your tech breaking down, I'd highly recommend getting this. YouTube is Geek Squad is it worth it for way more detail as eviadance its a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and very helpful, my PS5 had broken again for the 2nd time and they pulled one fresh off the truck for me

    I would recommend this to a friend