Customer Ratings & Reviews

Definitely worth the money and peace of mind . I would get it if you have bought something of high value.

Geek squad will always be there for your needs......

This protection plan is so good. Now I don’t have to worry about buying a new controller when my spoils.

My washer was out and they had me fixed and back up and running in a week 1/2 which is great considering its a big hassle.

Purchased new play station 5 so had to take extra warranty because it's electrical.

I have only used them once in the past but they were fantastic and very knowledgeable.

Always good to have protection plans. Haven't had to use this one. In the past it has been very helpful in getting things fixed or replaced. No issues with getting service.

Nice additive for items bought, i didn’t need to use it but it definitely is nice knowing you could get your $500 item replaced or fixed for a small extra charge compared to the price of the item you bought.

Was very friendly and helpful when I had a problem with a laptop j didn't even buy from best buy

Never second guess adding this to any and every tech purchase. Case in point: we purchased a PS5 in August 2024 for my son's birthday. His controller is drifting bad. Stopped into best buy, and they submitted the PlayStation warranty for me. We got to keep his old one and his new one will be delivered in 5 days or less. And while that comes standard for every PlayStation purchase, I didn't have to deal with submitting the warranty myself. And the next time it needs replaced (it will happen, PS5 controllers are notorious for drift stick) geek squad coverage will replace it.

This is great plan to have for your device since it protects you against accidental damages.

Great service they always answer my calls and help me over the phone when needed

I feel safer with this protection because who knows what might happen

Best warranty ever. Should be purchased with every console/PC/etc. Covers accidents and damages caused by liquids i.e. spilt coffee 100% worth it

Tech Geek help me out flawlessly I was so overwhelmed the Tech Geek answered all my question like a true professional

It was an amazing idea to get for my ps5. Now I don’t have to worry about anything.

The agents are always understanding and always help out to their best knowledge

Affordable. Haven’t needed it yet so far but I’ve never had any issues getting anything fixed with a geek squad plan before.

This team works perfect, my friend has a problem with his Ps 5 and them fixed in a minutes

Haven’t had to use it yet but I’m hopeful it will go good