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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2845 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,845 reviews
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like that it is protected for two years really worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty isn’t too much when you have kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids, I definitely recommend you get the warranty! It is worth it. My husband has only had his ps5 for a month and a half and our daughter messed the controller up. Luckily I got the warranty and getting the new one mailed to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service for the game and service received was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought it. Would recommend to everyone in case something happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales staff were great and nice. Best Buy is the best for all gadgets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my Apple Watch and my Apple ear buds in case it gets broken or lost. Nice to have a warranty that protects the items I paid for!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Made sure I new about my protection plans !!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new system !!!It came with the ne Astro bot game and it has been such a good family game to play !!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Buy the protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously geek squad protection is actually awesome on big electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One time you'll be happy you got ir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you are gonna need it and for a large purchase it is worth ir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained what the geek squad protection helps if your items was damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case the PS5 starts having issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal and peace of mind...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best peace of mind you can get for all your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and on time, fast services for your business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad protection keeps me from worrying about what to do if it were to stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad stands behind their promise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used Geek squad protection before. Its not always necessary, but, for the high ticket items it comes in handy and Best buy stands behind their guarentee (i.e. tv's, computer, gaming consoles, etc). In the past, they did a direct swap of a faulty PC and gave me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made warranty quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents made getting warranty a breeze especially with a big product like the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my PS4, and my purchase and delivery with BestBuy was smooth and easy. I highly recommend this purchase and you must buy it from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro return due to hardware failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I had to trade in my Ps5 pro for some glitches with the hardware failure and I’m disabled with Cerebral Palsy all I had to do was roll down my window with my receipt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance policy if something happens. At that price why take the chance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I've always loved PlayStation since the PS1. This one has overall very good picture quality and game quality. Way easier to navigate with a keyboard and mouse as well. I love that it has four USB ports on it and the panels are customizable. And I would say that Best buy's 2 year accidental plan is worth it for this item.

    I would recommend this to a friend
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