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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2840 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,840 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system and very nice to use very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great to have. Especially if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most things are better with protection. Give yourself the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly Recomment Geek Squad Protection Plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly reccomend always getting Geek Squad protection. We work hard fornthe money we spend on these products for ourselves or gifts and a little extra can go a long way. I accidentally set my laptop too close to a candle once and it started melting the lid. I thought for sure that mistake would not be covered but absolutely not. Geek squad did there best to repair but ended up replacing it with a full value store credit card so i can buy another. That experience has made me a loyal best buy customer on any pricey purchases because how random was that accident? I am so responsible but you cant plan for things like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products hamdsdowm replaced whole table and gave money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan is the Best—Unmatched Expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough great things about my Geek Squad Protection Plan! It’s been an absolute game-changer and one of the best decisions I’ve made for my purchases at Best Buy. Knowing that I have access to the amazing Geek Squad team gives me complete peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of guys worked hard and very polite and got the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a good insurance company too go too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting the protection for any gaming system and not just the switch 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my new device. Thank you Best Buy employee for recommending it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service very helpfully and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son dropped his Nintendo in the water and geek squad was so helpful and it was a easy process it didn’t take long for them to ship it and ship it back to us it took only a week great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a great job. Went above and beyond to fix any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it I will never not have geek Squad when I buy items.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the Geek Squad for the price.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for protecting such an expensive product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger screen and way better graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new switch 2, bluetooth compativle and way better graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money! Main reason I bought from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Protects my device for any damage etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SERVICE QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD CUSTOMER SERVICE QUALITY I HIGHLY RECOMMEND TO ANYONE LOOKING FOR EXCELLENT CUSTOMER SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There warranty is top noch never had a problem using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to feel good that I’d if something happens to the system

    I would recommend this to a friend
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