Customer Ratings & Reviews

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

helped me with my return to get a replacement fast

We always get our electronics from best buy. They have the best warranty for electronics we have yet to find. Most warranties will not cover accidentals on items such as screen cracks or drops and water damage ect. Best buys warranty does. We haven't had to use the service were normally pretty good with our electronics but were very worried getting the new Nintendo Switch as all new systems can have flaws and issues. It will be much easier working with Best Buy if something goes wrong than with Nintendo after seeing others issues with dealing with Nintendo. Not only do they usually carry anything electronic that we want but they will price match competition as well. And you get points to redeem for gift certificates. Stack those with credit card incentives weather using best buy or your choice of others. You could get a good amount back. If your going to spend the money anyways might as well get points on the purchases and protect the items with good warranty.

Each visit i have had with Geek Squad has been great. Very knowledgeable and quick responses.

Great service program, have used it a couple of times in the past and never had any issues! They are very knowledgeable about the service provided. If the insured item is no longer available, they give you credit for the value amount! In most cases you get a newer version!

I love to add protection plans on my devices, Best Buy has an amazing program and helps me find the best way to save money later on

I have not yet used it, but we always have to secure the games for the little ones in the house.

I always buy geek squad protection!!! My son is rough with electronics and it has saved me tons of money!!! Definitely worth the cost and better protection than any other company!

The Geek Squad protection plans are always worth it for me. I get them every time.

Idk why there is even a debate expensive items just buy the protection.

Great purchase im very satisfied with this product

Really helped and did everything they could to get me a replacement and replace the replacement with and upgrade!

It's a good plan and great to know that if something happens to my gaming system I'm covered.

One of the biggest reasons I buy at Best Buy is the replacement plan. This is especially prudent if you're buying your child their first Nintendo Switch. :) I can't imagine what I'd feel if this thing broke and I was on the hook to fix it without any help from Best Buy. I will continue to buy at Best Buy as long as they keep offering their 2 year accidental geek squad protection plans. It gives me amazing piece of mind on tech which tends to be expensive.

Just in case we need it we bought this for my daughter’s switch

Good service I will highly be buying something else here

The 2-year accidental Geek Squad protection plan is music to your wallet if you (or various family members) go through earbuds more often than the car gets washed! The earbuds we prefer cost between $20 and $30. With regular (daily!) use, those delicate wires just give out within 8 months to a year. With the Geek Squad protection plan, you just take the dead ones back to the store and exchange them for new ones--that's sooo much better than paying another $20 - $30 when you have several family members to buy for. Yes, we could buy cheaper 'buds, but the sound quality just isn't the same--especially for the audiophiles in the household. I don't buy protection for my personal pair because I just don't use them often enough (I've had the same pair for over 2 years), but for the rest of the family, it's a no-brainer.

This is probably the best thing Best Buy could ever have!

Bought a 2 year protector plan for my son’s Nintendo Switch. 4 months prior to the warranty expiring, the Switch had minor technical issues. While it was still operational, it started making strange noises. Made an appointment with Geek Squad. They didn’t even bother doing diagnostic testing. They just replaced it with a brand new system! Best warranty EVER!

Excelente service! I’m so glad I decided to purchase this insurance for my son’s Nintendo switch! Unfortunately my son used a different charger instead of the original one. Well the system got damaged but Geek Squad took care of it!