Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2871 reviews
(2,871 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service very helpfully and understanding
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nintendo switch issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They always do a great job. Went above and beyond to fix any issues.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect gift for my son
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This game was a gift to my son for his birthday and the protection plan was a great addition to make sure he can enjoy it for years to come!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GOOD SERVICE QUALITY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD CUSTOMER SERVICE QUALITY I HIGHLY RECOMMEND TO ANYONE LOOKING FOR EXCELLENT CUSTOMER SERVICE
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind for extra coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a need to use the extra service yet. But it is good to have peace of mind because the game console is used by kids who may not be very careful with it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bigger screen and way better graphics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new switch 2, bluetooth compativle and way better graphics
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it I will never not have geek Squad when I buy items.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad for the price.
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for protecting such an expensive product.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the extra money! Main reason I bought from Best Buy!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Protects my device for any damage etc.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always add geek squad serivice to all my product they are super helpful and friend and time I’ve ever needed assistance
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There warranty is top noch never had a problem using it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Family fun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to feel good that I’d if something happens to the system
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend the insurance. I am gladly that I purchase it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best warranty experience I had with geeksquad. Best Buy has made a good investment with working with geeksquad
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A no brainer if you have kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy charges nearly the same as Gamestop for a protection plan. The big difference is that Best Buy is selling an accident protection plan, while nearly everyone else is selling an extended warranty. An accident protection plan covers mishaps, where an extended warranty covers issues with workmanship that you somehow didn't notice during the manufacturer warranty period. I have kids, so I know which of those two is most likely to be an issue. Even if something did go unnoticed, it would be easy for an extended warranty to blame it on the scuff marks I sure these portable systems are going to receive in my kids hands. After all, even though my kids have miraculously not dropped theirs yet, I see adults drop and break cell phones all the time. If you're buying electronics for kids to use, this is your best bet.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use the service yet but it’s nice comfort to have.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gotta have geek squad protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta have the geek squad protection to protect my kids electronics.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gave us peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a protection plan for my grandson’s new Switch and this fit the bill. Gave us peace of mind
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Covers the screen, and controllers. I found the price reasonable and the coverage time well worth the purchase.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


