Customer Ratings & Reviews

bought this as the laptop was really high end and i wanted the protection moving forward.

Got this protection plan for my laptop but did not end up needinf it but better safe than sorry.

Very functional and very good quality, I highly recommend it.

Well worth the cost for the protection that you get from it.

I recently had the pleasure of utilizing Geek Squad's laptop repair service, and I must say, I am thoroughly impressed with their expertise and professionalism. My laptop had been experiencing persistent performance issues, making it difficult for me to carry out my daily tasks efficiently. Upon contacting Geek Squad, they promptly scheduled an appointment for me and handled the entire repair process seamlessly. From the moment I dropped off my laptop, I was met with a team of knowledgeable technicians who carefully listened to my concerns and provided a clear explanation of the potential problems and the steps they would take to resolve them. Their customer service was outstanding, making me feel at ease and confident in their capabilities. The repair process itself was executed swiftly and with precision. Geek Squad effectively diagnosed and repaired the hardware and software issues plaguing my laptop, bringing it back to optimal performance. The speed and efficiency with which they addressed the problems were truly commendable, saving me both time and hassle. Furthermore, Geek Squad went the extra mile to ensure I fully understood the repairs made and offered valuable recommendations to prevent future issues. Their commitment to customer satisfaction was evident throughout the entire experience. Overall, I highly recommend Geek Squad for anyone in need of expert laptop repair services. Their professionalism, technical proficiency, and dedication to customer satisfaction make them a top choice for resolving any electronic device-related concerns. I am grateful for their exceptional service and will undoubtedly turn to them for any future technical needs.

Have used the service in the past and has been an easy process to use and was worth it

It is a must have, it covers a lot of issues and you don't have to ship it to them.

With having kids around, this is cheap insurance and peace of mind.

The geek squad service is awesome. If I have an issue with my product, I don’t have any problems either trading or getting a credit to buy something else that I want or need.

First time purchasing laptop thank you for helping me setup and guidance you have given me

Versatile between laptop and tablet. Awesome touch screen.

Good peace of mind knowing your taken care of nice people

Necessary because is for my grandkid. He is 10 year old.

Fast and very effective service. The tech was very informative and made sure to explain details

Excellent service, quick turn around time, will certainly get it again on my next product.

I needed a laptop to supplement my desktop, so I went to Best Buy to take a look. I found the exact one I was looking for. An HP Envy 17.3" laptop with w/touchscreen. I've been using it now for 8 months, and it has been beautiful. I couldn't be happier with my choice.

Good service when it comes to electronics love the helpfulness

Have not yet used! But gives great piece of mind!!

Have not used service yet, the person at the store said just bring it in if I have any problems.

Just Right i needed a new laptop lightweight thin and easy to carry around