Customer Ratings & Reviews

These agents are real and are willing to help and accommodate your needs. I know when I bought my membership I took my computer straight to Geek Squad. They rectified the situation with my laptop. They also installed 24/7 technical assistance! Anyone, who knows taken a laptop to geek squad should know the prices. Total Plus Membership gives you free assistance 24/7. Thanks Geek Squad!..

I buy the Geek Squad Protection on literally every item that offers it. Using the warranty is always a seemless process and I much prefer working with people at Best Buy in person than attempting to contact any sort of brand over the phone/email and praying for a response.

Best buy makes it easy to have a carefree purchase knowing im covered even after the original warranty runs out.

This controller feels amazing to use. The back buttons and trigger stops make a big difference, especially in fast paced games. I like being able to set up different profiles and switch depending on the game which makes it super convenient. The build quality feels solid and premium. The only downside is the battery dies quick, but the charging cable is long enough so it has not been a big issue. Overall it is expensive but you can tell Sony put a lot of thought into it.

Overall great quality headphones, the mic needs adjustment though through the app

It is always a good idea to buy the extended warranty. The only thing I don’t like about it is you have to purchase the warranty a second time once you return an item. It should be valued no matter how many items you return until the term expires.

The 2-Year Accidental Geek Squad Replacement is an invaluable service that provides peace of mind and protection for your electronic devices. With this plan, you can rest easy knowing that if your device accidentally gets damaged or stops working, Geek Squad will replace it with a brand-new one. One of the standout features of this plan is its coverage for accidental damage. Whether you drop your device, spill liquid on it, or encounter any other mishap, Geek Squad has you covered. They will replace your device, regardless of the type of damage, ensuring that you don't have to bear the cost of repairs or a replacement. The convenience of the 2-Year Accidental Geek Squad Replacement is another significant advantage. If your device becomes defective or experiences accidental damage that is covered under the plan, you can simply contact Geek Squad. They will guide you through the process of getting a replacement, making it hassle-free and saving you precious time. Additionally, the plan offers seamless tech support from Geek Squad experts. If you have any questions, concerns, or need assistance with your device, you can reach out to their knowledgeable team for help. This ensures that you have ongoing support even after your replacement device is provided. It's important to note that the 2-Year Accidental Geek Squad Replacement is available for a wide range of electronic devices, including smartphones, tablets, laptops, and more. This makes it a versatile and valuable option for protecting your valuable tech investments. Overall, the 2-Year Accidental Geek Squad Replacement is an excellent choice for anyone looking to safeguard their electronic devices. With its comprehensive coverage, convenience, and expert tech support, it provides exceptional value and ensures that you can continue using your devices worry-free. Investing in this plan offers peace of mind and protects you from unexpected expenses, making it a smart decision for any tech-savvy individual.

The 2-Year Accidental Geek Squad Replacement is an invaluable service that provides peace of mind and protection for your electronic devices. With this plan, you can rest easy knowing that if your device accidentally gets damaged or stops working, Geek Squad will replace it with a brand-new one. One of the standout features of this plan is its coverage for accidental damage. Whether you drop your device, spill liquid on it, or encounter any other mishap, Geek Squad has you covered. They will replace your device, regardless of the type of damage, ensuring that you don't have to bear the cost of repairs or a replacement. The convenience of the 2-Year Accidental Geek Squad Replacement is another significant advantage. If your device becomes defective or experiences accidental damage that is covered under the plan, you can simply contact Geek Squad. They will guide you through the process of getting a replacement, making it hassle-free and saving you precious time. Additionally, the plan offers seamless tech support from Geek Squad experts. If you have any questions, concerns, or need assistance with your device, you can reach out to their knowledgeable team for help. This ensures that you have ongoing support even after your replacement device is provided. It's important to note that the 2-Year Accidental Geek Squad Replacement is available for a wide range of electronic devices, including smartphones, tablets, laptops, and more. This makes it a versatile and valuable option for protecting your valuable tech investments. Overall, the 2-Year Accidental Geek Squad Replacement is an excellent choice for anyone looking to safeguard their electronic devices. With its comprehensive coverage, convenience, and expert tech support, it provides exceptional value and ensures that you can continue using your devices worry-free. Investing in this plan offers peace of mind and protects you from unexpected expenses, making it a smart decision for any tech-savvy individual.

This service provides such great value and it was kind of a no-brainer. I applied this purchase to cover a Xbox series X controller and I went in today and said that I need help with the "Replacement Claim". Super simple and I was in and out with the new controller in less than 5 minutes.

Purchasing any electronics devices that is above $50+ this is highly recommended. That fix it right then and there.

Saved me a lot with my controllers over the years. accidental drops and stick drift all covered just swapped out with new one.

Had no trouble trading in for a new one. Quick fast service.

I love adh on all of my products to give me peace of mind

Purchase this for expensive items or items that break often(ie XBOX remotes). You won't regret it.

I recently opted for the 2-Year Accidental Geek Squad Replacement Plan for my PS5 controller, and I’m really glad I did! First off, the peace of mind it offers is fantastic. Knowing that my controller is protected against accidental damage (like spills or drops) makes me feel more relaxed during intense gaming sessions. When I accidentally dropped my controller during a heated game, I was worried about how much it would cost to fix. I filed a claim, and the process was surprisingly easy. I took it to my local Best Buy, and they handled everything quickly. I ended up with a replacement in no time, which was a relief! The fact that there’s no deductible is a huge plus. I didn’t have to worry about any extra costs when I needed to get a new one. Overall, I highly recommend the 2-Year Accidental Geek Squad Replacement Plan if you want to protect your investment. It’s made my gaming experience much more enjoyable, knowing that I’m covered for any accidents that might happen!

Ig you buy technology , Best Buy it’s your better option, geek squad helps a lot with your insured products, and you gonna love buy good stuff in here.

I genuinely appreciate the peace of mind that comes with knowing my purchases are covered and won’t break. Geek Squad takes care of all that.

For the price its worth buying a few for your equipment. I own 4 of these now and wouldnt go with any others , unless im looking for strict mechanical. Great range and just works

Once again as always you cant beat the protection plans for your products that best buy offers!

I always get the geek squad warrenty with everything I buy, the longer the warranty the better, always an easy process when replacing and fixing items