Customer Ratings & Reviews

The DualSense Edge truly lives up to its "pro" designation with its suite of customizable features. This is where it sets itself apart from the standard controller.

Fabulous. Has helped a lot with gaming controllers.

If you are someone that is genuinely accident prone then this is a must have

For some high risk items, this warranty is great. for example stick drift on controllers, i really wont buy a controller anywhere else, especially ps5

Never had to use this but when I do I know they will offer excellent service

Love the convenience of knowing they will fix my products

I buy GSP on all of my items. It's a great value and keeps me from being disappointed in a purchase if anything goes wrong. I had an ADH plan for my Shokz headphones. I forgot them on the back of my bicycle, they fell off and got run over by a car. Thanks to the Geek Squad Protection Plan, I was able to get a brand new set for no additional cost. Thanks Best Buy!

Always helpful using geek squad for all my device fixing needs and tweaks

This is the most radical service you can get and you may think you don’t need it, but you do, especially when you know never know what could happen

Always comes through for me. Every product that Ive had issues with they would help with and I would be happy with results.

can’t remember what i bought this for and i’m not too sure i needed it

Always a good choice to buy protection, especially for electronics. You never know when it you are going to need.

Absolutely fantastic, took my old head set in because of a broken part, and due to it not being in stock i received a gift card for the amount i originally paid and was able to get the newest version of my head set. There were no issues during the whole process and they made it easy. 10/10

Easy to add to cart, and automatic replacement of product

Definitely worth your money incase of any unforeseen accidents and it quick and easy to return or replace

Handled all my questions and concerns about my controller quick and efficiently

You cannot go wrong purchasing Geek Squad protection. I have only had to use it a couple of times over the years but I was happy each time that I had purchased it. Would highly recommend purchasing Geek Squad support on your purchases.

Great service when needed when facing issues with my products

Added on protection for my PS5 controller. I usually don’t add anything extra on, but what convinced me this time is that I can get a replacement within two years whether or not my controller has issues. My friends and I drop it constantly (by accident of course) so for me, this add-on is worth it.

Wonderful service! Geek Squad has the best customer service and repair team ever. I don’t trust no other repair/ fix it service to work in my electrics.