Customer Ratings & Reviews

I didn't realize that I had actually bought it, until I went to exchange an XBox controller I had purchased months prior, and it ended up being a lifesaver, as I was able to replace the controller no problem, and repurchase the protection on the new device, for a lesser cost.

Definitely recommend geek squad in case you have any issues with your computer that you just don’t understand yourself. I’ve had plenty to where I needed help so geek squad is always there for you.

I never buy an electronic without a replacement warranty. With kids that are now teenagers, you have no idea how many times this came in handy there for saving me from having to replace them out of my own pocket.

Impressed by how much it enhances the sound on my headset

Geek Squad is a big help When Needed. Recommend using Them.

I have three incredibly active cats who positively delight in knocking things out of my hands and off of any flat surface that strikes their fancy. If they decide to target my new Switch, I'll be able to get it fixed.

Great looking controller,feels even better.attention to detail,color scheme a+

took a look at my husband's PC and helped us diagnose an issue he was having

Awesome purchase to make sure my product is safe all the time

Good..............................................

Didnt have to use it but, I have used them in the past! Theyre always easy to work with!

I absolutely love this item.Great choice highly recommend

Totally worth it. Accidents happen, and this plan gives you that cushion if something goes sideways. Geek Squad makes the replacement process smooth and fast. It’s especially great for pricey tech or gear that gets heavy use. You hope you won’t need it, but when you do—it’s a lifesaver.

Geek Squad service is always dependable. They make the claim process simple and fast. Great investment to protect expensive electronics and save hassle in the long run.

I was having issues with my Dual Sense Edge PS5 controller. I was in the store for every bit of 10 minutes. It would’ve been even quicker if there weren’t people ahead of me. I was given a brand new replacement controller with minimum questions asked. They also allow you to add warranty on the replacement item.

I absolutely recommend bestbuy for everyone I come across. They have awesome deals, even better Black Friday deals, and the smooth transactions and exchanges with warranty items is great. It’s nice to not have a big hassle everytime you need to exchange something. They are fast, friendly, knowledgeable and courteous. Definitely going to be a return customer.

Super quick and they helped me out wouldn’t get protection anywhere else

They are always ready help me when I need it the most. When it comes to upgrading my computer components or to help me questions regarding my pc or softwares. I always purchase the extra protection with all my orders. Highly recommend their services.

Got this for my Xbox Elite Core controller and it saved me when it got horrible stick drift. If you used to use the GameStop warranties (before they started replacing with refurbished controllers) try this one instead!

I haven't had to use this yet, but Geek Squad has been wonderful with my other purchases/warranties so I trust there will be no issues with this.