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Customer reviews

Rating 4.8 out of 5 stars with 6472 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 6,472 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get protection get protection its worth it get it bro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan provides convenient coverage for repairs, replacements, and certain accidental damages, offering peace of mind beyond the manufacturer’s warranty. While it’s not cheap and some exclusions apply, it’s a solid choice for protecting pricey electronics you use often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great! Recommend the warranty! Had stick lag about two weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been really good for me, offering great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just another fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, since it matches the my OLED Zelda mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change the article for new went is no posible .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help to keep the tablet and fix in the time say come to the store and is ready to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with the geek squad plan warranty. price is good for the years given

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protecting my items.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added GSP and protected my items for the future. It’s a no-brained for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lifesaver in my electronics crisis times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always have catastrophic issues with device and have to get a replacement. Truly a helpful replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident to Purpose!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite taking longer than expected, Geek Squad held to their satisfaction commitment. They were unable to repair my laptop and made sure my replacement was to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your expensive stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying something that is stupid expensive. Pay the extra for the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service! No hassle on services and quick with help and need. Highly recommend for any equipment or service they can cover but do stay away from geek squad help desk. They never took anything I tried to get service on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps with everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had help from geek squad many times. They’re always very helpful, polite, and efficient. I’ve gotten my laptop, cameras, phones, etc fixed with them and always leave satisfied with their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is exceptional! Their knowledgeable technicians provide reliable tech support, whether it’s for installation, repairs, or troubleshooting. They are friendly and efficient, making complex issues easy to understand. With their prompt service and expertise, I feel confident in my tech purchases. Highly recommend for anyone needing tech assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and always very attentive. Thanks for all the support .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 controller is so good i love it.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Allows me to return a defected item within 2 years with the tax I paid included with the amount paid. Love it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy replacement!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the chance to add the warranty to your products, definitely do it!! It’s inexpensive and worth it. My product was defective after the year warranty with the manufacturer so I would have had to buy a new one. But with the warranty I purchased in store, I was able to go back and get my item replaced in store! The warranty’s vary per product, so make sure you leave knowing which one applies to your product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for devices that break easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in very handy with the ps5 controller since the controller WILL have stick issues within 2 years. Because of the protection, replacing the controller costs less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Plan for gaming controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection plan only a few times for the PS4 and PS5 controllers I've bought, and in every instance where I needed to replace them (stick drift issues), I was given a replacement controller with no problem. However, my only minor inconvenience is that I wish it lasted a year longer since my recent controller lasted a few months after the plan expired. Overall, it's a solid purchase.

    I would recommend this to a friend