Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 725 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 725 reviews
  • Rated 5 out of 5 stars

    A sense of ease! Yay!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this insurance, now, I am at ease with my device, knowing that if any covered thing happens to it, it will be covered. Thank you geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty and it helps whenever there is an issue. Geek Squad can generally fix the problem and when they can’t they quickly replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s hard to know when to buy these protection plans, but overall the process to get it was simple and I am a content customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product that works well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Boombox 3. Item was as described and worked like new. Definetely saved some money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed my problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service operates efficiently, and my time was valued. There was no room for games as the staff worked swiftly and effectively.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Warranties are worth it with every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Always!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Always purchase Geek Squad protection with any electronic equipment or computers. My computers and security system with Geek Squad for years. Never disappointed me. Always answers questions and fix things efficiently. Children and friends with Geek Squad thanks to my recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have not had to utilize my warranty yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I have a standby Geek Squad repair but I'm hoping I never have to use it if so I hear their concise and a professional and know what they do doing I wish they could make it go louder is that the only part I'm just satisfied with it being a Sony and me paying what I paid and it advertising will Best Buy advertises that I have more bass bigger sound it doesn't but it's clear so it do the job I'm laying at the beach this summer or going from my house to the car and things of that nature it plays from my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and ease of mind my product is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting protection with things when you don’t know how long they will last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this protection plan on my jbl speaker . It stopped working and they just replaced it at the store. No fussing or questioned asked , quick in and out process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad there is someone who can help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very helpful when amateurs get stuck with a computing problem. I do miss the help I needed periosicly with my 30# HP Envy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DONT THINK- GET THE PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always purchase this when offered. It has saved me tenfold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Geek Squad: Tu Escuadrón Tecnológico Confiable pa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-year accidental protection for your geek gear is a guarantee that provides peace of mind. With coverage against unexpected damage, from drops to spills, you can enjoy your devices without worry. It's the perfect safeguard to keep your favorite gadgets in top condition while you explore your geek passion.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    super helpful

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really happy they offer this, super easy, doesnt matter the condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    parker fitch is a great consultation agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parker helped me with a lot of things getting changed on my laptop and answered all my questions very well.. showing me locations and helping me get a service agreement for a year.. he was very personable and nice.. thank you Parker Fitch for all your help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best team in Chicago. They no question is a dumb question and that anytime you have a question don’t be afraid to ask they’re always there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are life savers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know where I'd be with out having this service. They are the best ! So patient with my explanation as to what is wrong. A good understanding as to what was going on and what Tech level to send me to regarding fixing the issue. I have always had a successful outcome in the end...issue was always fixed to my satisfaction. I would always recommend the Geek Squad to all of my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how practical this speaker is and the should is Amazing!!! Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Geek Squad Everytime!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provides the most relevant solutions for my electronics. They can solve problems fast and effectively without no hassle. This warranty is worth getting it ensures your devices will always get repaired no matter what. Thanks Geek Squad!!!

    I would recommend this to a friend
Sponsored