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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4306 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 4,306 reviews
  • Rated 5 out of 5 stars

    Geek Squad is an awesome value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always a good value! I love being able to protect my stuff in case something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfaction

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very impressed with service. i purchased for my mom and one of the ear buds quit working she took them to the store and they replaced them with a new pair promptly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth every penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra money is worth it. If I accidentally run them over, I take directly to Best Buy within the 2 year period and they either replace, exchange or refund your money. Im accident prone so is worth the 70.00 I paid for 2 additional years after the manufactures warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know i have a fall bacl if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Someone you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is like having a friend that will not disappoint you when you need him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is good, the sound cancellation is good and the quality of the materials is also good. The only bad thing is that it is summer. The pads are very hot for the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been on the hunt for some headphones that wouldnt hurt to put in like most standard in ear one do. I came across the Shokz Open run Pro 2 headphones and j absolutely love them. I can stil stay aware of my surrounding all the while enjoying my music, podcasts etc.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Can never go wrong with some GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is great. No fuss. no buts, no ifs! It just works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with helping and choosing electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get great service whenever I replace something and they cover a lot of stuff, the one downside is that they don’t cover theft which is understandable, but unfortunate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get the protection plan cause you just never know. I know it’s an additional cost, but there’s always that one time something will happen down the road.. Best Buy is not pushy about adding it to your bill. They just explain it and you make your own decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get it. They can always help. Very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad-2 year accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have protection and it is good insurance for me to have! No Problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is fantastic. By having it, you get peace of mind, not having to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am a big fan of bluetooth earbuds. My current one is of a different brand, but after trying these, I think it's my new favorite one! The sound is amazing! I would definitely recommend these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and real helpful great price for protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet as a “mouse”

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly was going to use it for the gym but I realized how sweaty i become and it feels odd. Not saying they slip off; they hold on to the ears and after a while of usage, they don't really hurt when i take them off. The sound on the other hand is fantastic! One of the best sounding headphones i’ve heard. I absolutely recommend when flying. I had so many crying babies that a flick of a switch, changes to Noise Cancellation. The best thing that was ever invented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the warrenty of your product you need this protection, also helps lengthen the return date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Return after manufacture limited warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The precess to return my earbuds was easy and I got a BestBuy store credit without any issues. It's worth to buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been a phone call away. It gives you peace of mind in a world that is unfamiliar to most

    I would recommend this to a friend
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