Customer Ratings & Reviews

Haven't needed it just yet (fingers crossed) but the comfort of having the protection for another 1yr is unmatched!

When you buy a new phone, get Geek Squad protection. Just in case, you drop it or spill water on it,.

Very very quick response and smart and friendly people

I enjoyed the customer service. They explain to me the different capabilities of each phone. This help me with something that suits my budget. I never realized how important it is to upgrade the phone two to three years. I hope i win the gift card. Never won anything from best buy

Don't ever forget your geek squad for your insurance it's the best there is never had any problems with them

I put the geek squad protection on all my best buy purchases it is the smartest thing I'd ever done. I've washed my kids ear buds in the washer machine and just like that they were replaced. Even better I was able to add a new protection on the new ones.

Have never used it , but I guess it's good will never know.

They've never steered me wrong at Geek Squad when my computer need repair

If you're buying a computer a tablet or a phone this insurance is the best. No hassle and great geek service .

I thi k this plan works very well and i would recommend

Best service and experience with people who know and experience

Great service, and very profesionals, I'm very satisfaced.

Love the geek squad I will always purchase the insurance from them.

Good price fir the value this brings. I have no worries about my product now.

Haven't had to use it yet, but I'm pretty clumsy so here's to hoping it was worth it.

Geek squad subscription will help with all your needs.

I purchased a device from Best buy in February of 2024 my device. I got the 2-year warranty and insurance on it as suggested. A little over a year after having the device it started having software issues and system errors and crashing overheating battery draining and once being brought to geek squad to look over I had to pay $ $158 plus tax so it came to about $168 to basically have my phone replaced even though I didn't do anything to break my phone. They could not give me a new phone in the store and said they had to mail the phone to me and now it was supposed to get here 3 days ago and so hasn't here and I can't track the shipping because they don't give you a shipping or an order number so that you can actually track it.

I am enjoying my new Samsung se 23 FE cellephone . I am really enjoying all the capabilities and how easy it is to use. The picture capabilities are excellent. I would recomend this phone to anyone.

Works efficiently. I love the look, the feel, it's convenient to hold and to use, and you can customize it to your liking, truly exceptional, best phone I have ever purchased!

I suggest the three years warranty. I made the mistake of buying this instead.