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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 32 reviews

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84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting this service. It's a must to get your items protected. Always very great customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Three > Two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest the three years warranty. I made the mistake of buying this instead.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive protection plan for time phone lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Motorola Rzr 2023 that folds. Had the phone 9 months and 15 days and the screen was damaged due to the folding of the phone. Took it to Geed Squad, they couldn't repair so they refunded the cost of the phone. But kept the $179 that the protection plan cost even though I only had it 9.5 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are costly and almost 1/3 of the phone price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents put on my phone cover and screen. They assisted me in all the questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have a repair for Pixel 6. There were none in store so we got upgraded to the Pixel 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty available anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent must get!!! This is a must have, easy to use and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it you wont regret it. Ive used Geek squad for 10 yrs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea in case your phone breaks so you have a quick back up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even help when I broke phone a day after leaving store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. And the battery last long. The screen is going

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope don't get it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had this they didn't honor it so I don't know

    No, I would not recommend this to a friend