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Customer reviews

Rating 4.6 out of 5 stars with 34 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to access. Great quality protection for your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do! Geek squad is pretty convenient in time of needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they answered all my questions and helped me to go thru every feature I didn't understand. Grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is well, and I hope i will not have to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a big investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforting to know that my S23 is covered should any unforeseen events occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get the protection but it does cover a lot of thins !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    USELESS Cellphone Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to be charged about $200.00 extra for the service fee to fix my Samsung Galaxy Z Flip 5 when my screen went black and I couldn't do anything on the phone. I thought protection plan covered 100% and labor. Their extra warranty for the cellphone is quite useless. Don't get it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on a previous phone. Great service shouldyouneed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving their quick services! Very reliable people!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very effective and I highly recommend it. So cool

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    geek squad is a rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was damaged after a drop under two year total protection. After 3 days they still will not handle this telling us to wait until a local store has our phone in stock. Will not even take the info in order to replace phone. total rip off - no service - you speak to people in a foreign country who disconnect calls and and do not care about helping at all. really bad service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not fix phone 4 days outside return period, said it had to be a deductible-- more than i paid for the plan

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the coverage. You won’t regret it. It camenin handy when my phone malfunctioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product setup quick efficiently and correct

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up no further instructions were necessary

    I would recommend this to a friend
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