Customer Ratings & Reviews

Great product, excellent services and great professional workers

Great product, excellent services and great professional workers

So I purchased the accidental protection because I planned on being extremely active with my watch. Which I was and ended up shattering the screen right before the pandemic. All businesses including geek squad ceased operations so I couldn't come in and ask questions about repair. So I called and asked for a replacement when they started curbside. They told me I didn't have the right plan for that. I waited months for them to start opening for appointments again. Only to get a gift card for what I paid for the watch minus the $60 protection plan. Unfortunately, I bought the watch on sale and so now I have to cover the difference out of pocket. Plus purchase another protection plan. No one told me the protection plan was basically a 1 time use and then you have to purchase it again.. didn't think it worked like that. I understand 1 replacements per year or something like that, but jeez. I'm out of pocket $100 extra because of the "replacement voucher" as it should be called and the difference in sale price. On top of that I had to wait 4 months for them to do basically what I was asking for immediately after the accident. Geek squad is a joke.

perfect -- was able to replace computer charger even outside the factory warranty at no cost

oops and D!× is when you dont have this protection, oh well is when you have this protection.

The agent came to my house within a day and fixed my washer. Very helpful.

Can't go wrong with a good old geek squad, especially with 2 kids.

I recommend the product replacement plan you never know when something happens to your product.

Very impressed, it really does the job! Highly recommend it!

Great value insurance make sure to get it to protect your items.

I bought the geek squad service just in case its needed

Got this product not too long ago and love it. Would definitely recommend this to friends.

I've used this on other purchases. Luckily I haven't had to use it on this, but it's worth the money.

The best warranties are at best buy hands down. Super hassle free.

Highly worth getting. We have gotten one on other products and had to use it. Best buy has always come thru.

Applied perfect to a watch I bought, I asked for a credit instead

Love geek squad they make everything easy and no stress

A must have for any product. You just never know if you will break it or it stop working

My Fitbit band broke, I called and explained what happened. They were very helpful and replaced my Fitbit.

cannot imagine why anyone would NOT purchase the extended warranty -- I have used this three times now