Customer Ratings & Reviews

I love geek squad. I get it in everything I purchase. All appliances and electronics are protected from accidents and if they stop working. I just returned a carpet cleaner and got a brand new one

I love this warranty, Ive had to use it 3-4 times with Dyson Vacuums so highly recommend buying it. My vacuum messes up at all I get a brand new replacement, or pay the difference to upgrade then buy another warranty. Best buy makes it simple and easy to use.

Wont purchase anything with the protection plan! Definately save my pockets more than once!!!

We’ve always added a protection with the products we buy. The returns are easy. We return a broken item, get a gift card & use it to buy a new one.

Best buy Case ID: 2202435300273 I am getting notices of outstanding amount of Best Buy credit card but I am not paying monthly installment in Best Buy credit card because when I bought irobot Roomba 10Max robot vacuum, after few days the robot was not working .

I have a Dyson ball but we removed carpet and installed tile. This picks up hair better than the ball on the tile. Light weight, easy to grab, vacuum, and put away.

Works really good especially with pet hair. The self cleaning function is such a great bonus .

Love it wouldn’t change it for the world. It’s every inch of corner of my house. Awesome service awesome warranty awsome Store fasspass wish I could just move in and staying there all day.

I bought this with my auto vacuum thing. Like 30 days later my room flooded & it stopped working . I took it back to Best Buy . No questions asked. They gave me another one on sight . Even allowed me to purchase another plan

They did what they said they would in case of my vaccum breaking which was a refund

Geek Squad service is an easy Yes for me. We have had countless concerns iver the years that they have solved, always professionally. The delivery service has been great as well, even with various contractors coming in. I wont go without!

I have owned this for a couple of years and although it's a little power house battery seems to be wearing down, Charge goes from 3 to 2 in a few minutes so will see if geek squad can assist me with protection plan. I would like a new one with a fresh battery. Great for spot cleaning so hoping it's replaceable.

Israel was very professional, friendly and knowledgeable. He mounted the device and then showed me how to work it.

I definitely recommend purchasing the extended warranties on higher priced items. Its worth the peace of mind knowing if there is any problem you will get your item either repaired or replaced!

We are really happy with this program, they are really good, kind and always whiling to help.

I always purchase the geek squad service on major purchases. I have had to use the warranty on several different occasions with previous purchases I have made over the years. I have had no problem getting my items replaced or the money back.

When i return my electronic to get fix they respond quickly as it say. They look for every detail of the problem which for me it's important.

Has been the best purchase! I have pups so it’s excellent if you have dogs or other pets!!!

Must purchase with every technology item very useful

Wife loves the new vacuum she uses it multiple times a week!