Customer Ratings & Reviews

What I like is that it seems to do well with picking up a lot of dirt in my carpet. It also does a good job with extracting to water from the carpet. This cleaner does well with keeping the clean water warm. It very easy to use. What I don’t like is that the dirty water reservoir is small which means there are constant trips to empty the dirty water. It also seems to force you to empty the dirty water tank when the tank does not seem to be that full. Other than that all seems to be doing well so far.

Glad that I have this in case anything happens to my products.

I always get geek squad protection on all of my items. If they cannot fix it they replace it for the same value I paid originally.

They are always in the position to help you. Other stores should take note

Everything you buy, you should add this on there for a peace of mind

It does what is supposed to do and protects you. I always get it.

love this vacuum, the suction is great & it charges fast!

Knowledgeable, friendly and repairs done in a decent time frame

They help me with my return at the store, I didn't like the product, and it was fast and efficient.

Honestly, I cant recommend this vaccuum enough. It does the job, has great battery life, nice attachments, and is very lightweight and user friendly. My only gripe is the steep price, but you get what you pay for. I had the model below this for over 6 years and it still worked like a charm when I gave it to a family member.

I had a Dyson vacuum and a Crosswave go out on me within a couple of weeks of each other, and the items being 2 and 3 years into their protection period. These weren't the first times that I've been happy for Geek Squad protection. Both were exchanged with little question and little time at the store. Do yourself a favor and get the protection! You bring your (protected

Solid protection plan. Haven't had to use this one, but they have saved me in the past!

The only reason I'm asking is to make a list for my family and then I'll have to make sure that they have the

Peace of mind purchased 4yr extended warranty..and know ill be covered for repair or replacement.

I have used geek squad in the past and they have been able to help me.

Geek Squad is great! reliable and resourceful. never complains just shows up and fixes problems

Protection was easy ro use and i replaced my vacuum the same day no questions asked.

was worth money.we started having problems with and took it to geek squad.within 20 minutes a was out of the store with a new machine.awesome service.

I jad an issue with my vacuum and took it back. Showed what was wrong and they gave me a new one. No ussues at all. Best warranty ever!

Best Buy warranties are so easy when something breaks. I don’t buy it for everything, but it’s nice to have for expensive or easy to break items