Customer Ratings & Reviews

Geek squad is the best period.............. Love geek squad

Very easy to deal with if you don’t get a extended warranty you are crazy

Whenever I had issues with my products I was always able return or exchange my product. Just people need understand its a one time use product so it not a 2yr or 4yr long protection it more a warranty you pay for incase your product gets damaged. Rather deal with company returns and warranty its through BestBuy which has been great service product.

GEEK PROTECTION, COVERS ALL MY ITEMS AND KEEP THEM SAFE I LOVE IT

I haven’t used geek squad on this particular product, but it’s nice to have a comfort level for the next couple of years.

Excellent products and always of the best quality.

Perfect incase your item breaks or is damaged in any way

Glad i took out this protection . I usually don't but, in this case it was worth it.

The protection plan is always worth getting, got a free replacement.

I’ve had this machine for over a year now. Making at home iced lattes have saved me from going to coffee shops as this machine makes great tasting espresso shots. Comes with a double and single shot basket, dosing spoon/tamper and clean up is easy and simple. A must have for first time espresso machine users. Preset buttons allow you to make perfect single or double shots of espresso.

It’s blend very fast , now can make my juices , veggies cutting

Needed the Geek Squad to check my laptop for malware. They found nothing. I could exhale! Late i needed them to check why my fitbit was not charging. They gave me a quick education and helped to avoid buying a brand new fit bit. Thanks ya Lawd!

Good product. Haven’t used but gives peace of mind

always recommend buying protection on products!!!!

Geek Squad is the best insurance you can get at Best Buys whenever you buy a product I was by your additional insurance from Geek Squad because they will go to your house and they will fix and replace anything that's wrong with your product you can go wrong for the service you save money cuz my mind insurance without it you have to come out of your pocket and it's not worth it so investing Geek Squad cuz they're the best in the business I've been with them for 6 years already and I returned one product and they replaced it with a brand new one that was my air fryer my TV I had a problem one of my older ones I turned it in instead of getting a new one replaced I got the credit back of the same price and use it towards another TV and that was thanks to each one thank you

I love geek squad. I will always purchase this protection plan when I can.

Protection plan is great, in general, but especially in these higher value products. My $900 espresso machine started having some issues and the manufacturer was less than helpful. I just brought it back to Best Buy and they refunded me with a store credit. The rep didn’t tell me that I could get the same one, just swapped out. She only told me I would get credit and I’d be able to pick out another one. I loved that machine and would have been thrilled to get it again but had to pick something out from the shelf instead. I would have given 3 stars just because I wasn’t made aware of the options and I could not get a straight refund; but they got 4 for ease of use.

Great to get protection on the item just in case if the item messes up or breaks

Great to get protection on the item just in case if the item messes up or breaks

I would recommend for everyone to get geek squad protection. It’s worth the extra money to be protected just in case something does happen to your product.