Customer Ratings & Reviews

Confidence in the guarantee the machine very good

I always buy the protection plan just in case. Filing a claim is quick and simple.

Excellent plan very easy to activate because it activate automatically. And if you ever had to use it, you can go right back to any store go to the geek squad to look it up and go from there.

Buy the extended warranty!!! Don’t be one of these dummies who complain that they bought something and then didn’t like it and couldn’t return it… well don’t be a cheapskate and just pay a little extra for the added peace of mind in case you do have to return or exchange.

Geek squad is reliable! Will fix and will complete your issues, but be aware they will call you so make sure you answer!

It's always good to protect your electronics what a better way than this warranty

The Geek Squad is amazing!! They always get my computer related equipment working efficiently!! They are really fast too! I’ve been using their services for years and I can’t imagine NOT having access to these services!

Great service; they replaced my PS headphones, which broke without questions. This is a must to protect you electronic products

My TV stopped giving me a clear scree with my TV. It had shadows on my screen. I brought it in and they replaced it. I brought in my computer and had to have the hard drive replaced . They checked it over and replace it. They also put webroot on my computer and replaced the micro soft app I had installed in old hard drive.

must have always comes in handy when needed. You never know when accidents happen

Friendly staff easy to make adequate decisions when something goes wrong with the items.

Great to have when purchasing products that need extended warranties! Used to always buy Geek Squad for each purchase now it is there automatically!

I haven't needed to use the protection plan for my Breville juicer, so I dont know what to say. Have use my other plan for washer (Samsung), so that is saying something as I use my juicer daily and washer once a week.

Geek Squad is my go to for all of my products i buy from Best Buy.

The Geek Squad Warranty has saved me on 2 occasions recently on products that were both over a year old. Both being video game consoles and accessories. These get played hard and the warranty paid for itself when a problem happened. Glad I purchased it. No surprises.

I love my Keurig mini coffee maker! I am so glad that there is a warranty. This 2 year feel squad deal is great! I am so glad that my purchased has a back up! I haven't used it yet , but it's so nice to have just in case anything needs to be replaced. Thanks Best Buy !

Love the no BS concept of these plans. It doesn’t matter what goes out they will swap with no questions asked!

Great machine! You have to play with the settings in-order to make a good espresso- which took me a minute. But once everything is set up, you’ll make the best coffee drink!

This service is a must. I purchased this with all appliances and it is well worth the value.

I love this policy. Its easy to get a refund or exchange. I've used this for many years with different products.