Customer Ratings & Reviews

This service is a must. I purchased this with all appliances and it is well worth the value.

I love this policy. Its easy to get a refund or exchange. I've used this for many years with different products.

The Bad is that sometimes making a Claim with Geek Squad Protection can take some time on the phone. (20 minutes?) The Good is that when I've made claims with Geek Squad, as long as within warranty terms, they have always supported the plan, and repaired or replaced items for me.

Easy to use. Bigger than my bullet. Just love it. I will recommend it to anyone

I also purchased this additional protection ive not used it yet but i put this on all my items because theyve been very awesome in the pass when needed .

Best Buy provides Nice service. Their customer service is the best. I go there often to buy any electronic devices.

Phenomenal service, love everything about best buy

Geek squad is good to have when you have a product that needs repair from accidents and other reasons. I bought a laptop from best buy and when the screen crack and I could no longer swipe my touch screen. Guess what? GEEK SQUAD fixed it and I was back in business. Geek Squad is a great investment.

I absolutely love this blender. I was a bit hesitant because of other reviews mentioning how loud this blender is but in my opinion it just sounds powerful. This blender blends effortlessly, fruits, ice and everything I've placed in it with no problem. Very easy to use and clean up is super simple.

Geek squad protection plan saved me money! Was experiencing power issues with my trimmer but exchanged it for a new one without having to pay out of pocket.

Any "big" purchase or what I would consider something that could possibly "fail" during its service use, I always purchase Best Buy's Geek Squad Replacement warranty. I've used this warranty several times on my several of my products covered by it and never had any issues...I highly recommend it.

I always buy the insurance from geek squad, once I broke my device and they fixed it, then it broke again and I got a refurbished one then another product was discontinued so I still got the credit of the original value even almost two years later.

The experience with geek squad was very interesting and the team was able to make some great progress.

They work fantastic I never have my respite but they always pull it up by number and work with me

We really like it. This is a very versatile appliance. Really great for making toast, baking a pizza, chicken wings, etc. It also flips up to free up counter space. Also much more energy efficient than heating up a large oven.

Good warranty for products. Easy to understand what the warranty covers.

Good warranty for products. Easy to understand what the warranty covers.

Best thing you can do is purchase this replacement plan when you purchase any product at best It’s one of the best plans that Best Buy offers

Purchased the protection plan for my 6 year old sons nintendo switch and when it finally gave out Geek Squad was quick to get my item replaced and back to me without issue.

I’ve use this often on over the years for products that I question their reliability on. It has not let me down and have used it for cell phones kitchen appliances and computers. I have definitely been able to make this service worth my wild every time I bought it.