Customer Ratings & Reviews

Best purchase ever, always be patient and remember use this product

I would definitely recommend to purchase the replacement protection plan, now that I have purchased several items from Best Buy I have notice how by having peace of mind it allows me to enjoy more of the things I buy and worry less on the what if’s.

While I haven’t had to utilize the warranty yet, the other devices I have had warranties on with Geek Squad have always been honored. In fact, this warranty is being added to a printer that was replaced under a warranty - no problems. While HP had quit making our model, we upgraded for a few dollars more.

Great service from Geek squad, bit more in ease that i don't have to worry about going through the item's warranty and just go straight to my local Best Buy to get it fix or replace

Great service from Geek squad, bit more in ease that i don't have to worry about going through the item's warranty and just go straight to my local Best Buy to get it fix or replace

Things break from time to time or just do not make the grade with workmanship. In times of need it is always a great choice to get the Geek Squad service. You can always count on BestBuy when it comes to service and customer support especially if you have this added protection to back you up. Recommended highly!!

Easy handling, quality! Very versatile item for work kitchen!

Fantastic service, very helpful and had a resolution very quickly!

Definitely worth getting the protection. I dropped my juicer lid by accident and it cracked . I returned item to the store for a full replacement. Glad I purchased the protection plan.

Amazing guys they are always there for you to help you

Excellent service and professionalism. Geek squad did a wonderful job installing my tv. They were prompt, knowledgeable and friendly. Highly recommend their services.

Warrantys to me are always worth especially if i had the item for a long time ill take that thing back and im able to exchange it for something else

This product is very good. I wanted to put 2 items in at one time and dinner is done like the Air Fryer trays. I love my Air Fryer Oven.

I had returned a previous item and canceled out the insurance on it.but bought another item the same day with the insurance for geek squad but I dnt see it on my order I do see were I paid for it but it doesn't show that I have it .how do I get the new insurance to show up on my account ?...mrs cruz

The Geek Squad has installed four tvs, two complicated universal remotes. an over the stove microwave and a very complicated surround system over the years. Obviously I would have used them more than once if the service was not good.

It’s great to have this if it’s affordable to you. Things like game console controllers and other items you are definitely better to have this. I usually get it unless it’s really expensive

I always pay more to buy these geek squad warranties. I probably make use out of 75% of them so They generally pay off and are so simple to use. You bring device to store, tell them what’s wrong and then they check if there’s a replacement. If there isn’t, you get the full price paid back.

To get the insurance for 2 years for such a low cost is amazing. I would recommend to everyone

I've learned the hard way to get this coverage. This covers accidents and the cost is based on the item that you buy so its not an outrageous extra fee to get this worry free protection. If it breaks just take it in to get it fixed or they will replace it. What more could you ask for?

If you buy stuff from BestBuy often like I do, remember they offer awesome protection for your devices and in house service for big entertainment device. Geek Squad also replaces my personal home theater planners. They installed my TV and the Sonos soundbar in a no-show wire environment, very pleased.