Customer Ratings & Reviews

Haven’t used it yet hoping for great service thanks geek squad

I'm very pleased with the fact that I can replace a perfect coffee maker should it decide to go bad. Excited that such a cool coffee maker can be easily gotten at a great value.

Got the 2 year Geek Squad for the Levoit TrueAir filter /purifier. My experience with Geek Squad returns have been excellent and recommend you to purchase it to avoid the hassle of returning to the manufacturer. Replace it at the store for a brand new or similar item.

Any kind of item that I get that has a lot of moving parts or has a high likelihood of wear and tear I always get the awesome protection! Super easy to exchange and get a new on or get your money back! Btw you only get the amount back that you paid for! If it’s on sale you’ll only get what you paid for it?

Great product recommendation to all . Your wife will enjoy !!!!

There are multiple times that i have been able to use the insurance for best buy and love the fact that it is up to the customers if they want to return, trade for a new item or receive a gift card for the same amount the item was purchased for.

Perfect juicer! Works as well as the expensive ones. Great value. Use it regularly, no issues.

Must have just in casee anything breaks and its non fixable..

My electric kettle was replaced when it stopped working after one year. My 60" samsung tv was repaired in my house after over 3 yrs of use!

Did a great job, we simply took the unit fown to our local store and they replaced it..my faughter was able to use it same day

Luckily I haven't needed to use the warranty, but it is comforting to have just in case. A few years ago, I had the need to use the warranty on something I had purchased. Best Buy replaced the item without any hassle at all. I am grateful for their customer service as well as the help given.

Why take an unnecessary risk when you don't have to?

I always purchase the Accidental Geek Squad Replacement for electronics and appliances. I have had two large priced items replaced at no cost under this warranty.

Obtaining this protection plan was easy and fast! I feel a little more comfortable using this blender knowing that it is completely covered for any accidents and damages that could occur. If anything happens to his blender with this protection plan you just simply get a new one!

Have had to use this twice now. Both times just walked into the store and walked out with a replacement.

I’m giving it 3 stars instead of 5 because i have used it in the past, but i just had something fail one month past the coverage and got told nothing they can do to help. Don’t think i can recommend

Have yet to need this warranty. I would recommend this survey only if your records reflect customer has returned malfunctioned product.

they were very kind and sweet and helped out with everything that I needed

Never really know when this will come in handy. Haven’t had to use it yet. Will update if ever used.

I’m returning a kitchen appliance due to a plug- in issue so I will see how convenient my extended warranty is.