Customer Ratings & Reviews

Always worth it for those times you go OOPS, did that several times this year for the most part Best Buy and Geek Squad were helpful in a fast and effiecient manner. Only problem I had was when I crashed my drone and it took them two weeks to tell me they were just going to give me my money back, usually they do it there and then not sure what that was about but other than that yea I guess just dont forget to check in on status of items just to be safe so they dont lose you in the system

Warranty is always nice to have. Especially on electronics.

So helpful and so kind to offer this service to customers!

I love this keyboard that attaches to the iPad. The keyboard connects easily and disconnects easily, makes it easier for typing in the included case with the keyboard is excellent as well.

Geek Squad has always been a great service, and whenever I purchase Electronics, Geek Squad is a must!

Bought this to support my daughter heading off to college. Hadn't had to use it yet, but it's nice knowing if we do, you guys are there. Gives Dad a piece of mind.

Highly recommend the warranty especially if you actively use the products every day. Gave me a sense of financially security knowing that if something goes wrong, that I can easily replace it and get another warranty without breaking the bank.

They helped us replace the item in store. The associate was attentive

I brought the Corsair headset for them to fix it and they decided that it needed to be replaced, they don’t have anymore of that product so we went looking for another gaming headset and found one. The staff were very helpful and very nice. They made my experience so much easier.

geek squad is always there to protect my investment

I have yet to use it which is good, but having the replacement makes life easier in the event a problem does happen.

My son says this keyboard works well, and had a mechanical failure. Geek Squad 2 year accidental replacement (via Total Tech) was a godsend, and peace of mind (didn't have to spend another $200 for a replacement keyboard. Totally worth it :)

Covers me so I don’t have to worry! Don’t have to stress about my items being damaged or defective in the future!

Little bit expensive but worth it for expensive tech item

Great device, smooth keys, quiet, just the perfect keyboard for your office, no complains at all

I know some people feel differently about insurance type programs for items and there are definitely ones out there that I avoid like the plague, but Geek Squad has never let me down, I've kicked myself for not getting the coverage, but that's another story... It's absolutely a personal choice and for certain items it's probably not necessary but I would think about getting it for sure!

Need to have this especially if it’s for a teenager.

I saved $80 thanks to geek squad and I don't have a lot of money left.

Great product all around! really good quality and is smooth!

I've had many headsets before but none were as much fun as these right here. Everything just fits into place and it costs just right. The wireless range is not the best but the sound quality and especially the mic quality is fantastic. I won't even mention the consort.