Customer Ratings & Reviews

Pretty great service that they provide I’ve dealt with them about a controller and it was a smooth process

My son requested this keyboard. It works as it should, He’s content with it but is already ready for an upgrade

They don't mess around. You buy that 2 year protection plan, you bring it to the store and they instantly give you credit. AND you dont have to rebuy the plan, its still in effect. AND you can tie it to your phone number or an email and then you dont need a receipt. I do it on everything I buy there now. I also buy more there so I have a local store and dont have to deal with RMAs

We're awesome and quick.on my products I really like their service

I really love my ssd card. Its fast and very efficient at loading up games on my ps5. The installation was so simple. The price was fairly marked and i have no complains. Will rate a 10 out of 10 would recommend to friends and family

My son recently purchased a keyboard, and I bought the warranty for it. A few months in the keyboard simply stopped working. We took it to Best Buy and they gave us store credit to get a new one. It was so easy and quick! Thank you for your help!

Good for piece of mind. Better/cheaper than getting total tech for me and seems to be just as good!

Gave me peace of mind, did not end up needing it in the two years for this sturdy keyboard luckily.

Still using 5 years later, geek squad always had my back when I experienced water damage at work.

I will say the register rep was not the most friendly, but got it taken care of. Thank you for your help.

Best Buy's protection plans are affordable and easy to use.

Keeps my mind at ease knowing ive got all my bases covered incase something happens to my product. Seriously recommend a protection plan. Never know what could happen

Warranty’s are great to have, usually claims are very easy to make.

great service and replacing stuff is easy. always recommend getting geek squad protection

Works just fine, bought for my mother so if was a perfect value for her

When I got my monitor the never explained how the guaranteed worked so when I cracked my screen I thought I could get a replacement but when I went the said it didn’t cover cracked screens but they never told me that

Can never buy anything without that geek squad protection plan!

i love these headsets and you can switch from your pc to your cell phone with a button. Have been using them 80hr battery time man is like a whole week.

They replaced what was needed whenever I needed it

Great keyboard and easy to find at the store able to connect easily and super long battery life