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Customer reviews

Rating 4.8 out of 5 stars with 6609 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 6,609 reviews
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick Service. It's a Great option in case you have a problem with your device.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works as intended

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard and mouse work exactly as they should. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it under the right circumstances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean you pay for what you get. Added protection for a high price item can be worth it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Plan - GSP

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good insurance plan for a person who does gaming in their free time. If anything goes wrong, I can just get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept an eye out, got it on sale.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. 6539 mb on the read speed. I have NOT had a problem with previous Seagate products. I felt very comfortable paying 200 after tax, winter 2022.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes sure if the product brakes u can get it fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get the accidental protection. it is a must for children. will not buy anything without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aloha, Geek Squad I would definitely recommend to you whoever is reading this. Customer service is wonderful, they will go out there way to help you with whatever you need. When making a purchase from Best Buy, I love including warranty and services from Geek Squad, they are awesome! If you have any issues or anything with your device .. go to Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership easily pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership easily pays for itself. Protection perks make it worthwhile if you shop at Best Buy regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad insurance is worth having, just in case you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get this for all my big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel confident with this service as I have four kids in the school this will save my money

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect everything!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect everything I can! Geek squad has saved me so much money through the years. Cant recommend it high enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service! My favorites place to go enjoy shops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this on my laptop, and even with the struggles geek squad helped look up my item and found it and after attempting to fix it, instead of saying they can't help, they gave me a FULL REFUND in store credit. So nice

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Protected my Purchase

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy helped me out very well! My product had stopped functioning as intended, which is okay because I had planned ahead and bought the protection plan on it. ALWAYS buy protection! You never know what may happen in life! I was able to replace my product with a new one, and went about my day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scuff Remote Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently brought my remote to Geek Squad at Best Buy for warranty service, and the process was smooth and efficient. The staff was professional and knowledgeable, ensuring my issue was addressed promptly. I appreciate their excellent customer service and would confidently recommend their services to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Strong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me keep my stress down by providing me this plan to help protect my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful product easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and immaculate quality.Keys work crispy Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's your choice to make and my recommendation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the warranty. It's cheap and is very worth it on anything electronics and appliances! About to make appt to get my audio replaced. It quit working. The computer is only a year old from the time it was purchased. IBUYPOWER is expensive. I didn't buy it. It was a gift, but I know how much it cost and its audio shouldn't of went out already. Geek Squad to the rescue.

    I would recommend this to a friend