Customer Ratings & Reviews

They Definitely take care of their customers and make sure that the problems are resolved in a fairly reasonable amount of time

worth every penny i buy it on everything!!! they are amazing at fulfillment!!!

This is amazing I love it, everything I want best ever It’s everything a customer can ask for & one of the things I love about best buy

Haven’t had to use it yet but it has been there for the full two years. Peace of mind.

I hope I don’t need it! Bought this for my ledger.

Haven’t had to use it yet but glad to know that if something goes wrong I am covered.

Aloha, Geek Squad I would definitely recommend to you whoever is reading this. Customer service is wonderful, they will go out there way to help you with whatever you need. When making a purchase from Best Buy, I love including warranty and services from Geek Squad, they are awesome! If you have any issues or anything with your device .. go to Geek Squad.

I absolutely love the geek squad service and i will always purchase it.

Great keyboard, very fast and responsive. Great software as well

Best Buy helped me out very well! My product had stopped functioning as intended, which is okay because I had planned ahead and bought the protection plan on it. ALWAYS buy protection! You never know what may happen in life! I was able to replace my product with a new one, and went about my day.

Both amazing keyboard and a mouse, steelseries is where its at

This is excellent and precisely what I was looking for.

Have not had cause to use this yet but I sleep soundly knowing I can.

I recently brought my remote to Geek Squad at Best Buy for warranty service, and the process was smooth and efficient. The staff was professional and knowledgeable, ensuring my issue was addressed promptly. I appreciate their excellent customer service and would confidently recommend their services to others.

Great service, great value!!!!!!!!!!!!!!!!!!!!!!!!

I swear by Geek Squad protection for all my electronic purchases. It's been a lifesaver countless times and has more than paid for itself. Having Geek Squad coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps and malfunctions. Whether it's accidental damage, hardware failure, or even just a glitchy software update, Geek Squad has always had my back. Their customer service is top-notch, and they've always been prompt and helpful whenever I've needed to file a claim or seek assistance. Plus, the convenience of having repairs and replacements handled quickly and efficiently is invaluable. Overall, I highly recommend Geek Squad protection to anyone who values their electronics and wants to safeguard their investment. It's a small price to pay for the added security and peace of mind it provides.

Have not needed yet protection yet, keyboard working fine.

They have always helped us whenever we have had issues. Great customer service!

best company to fix and repair your items would recommend

Geek Squad helped out with exactly what was wrong with my laptop. Great timing