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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6457 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 6,457 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Comfortable, easy to use, decent sound, clear mic

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been needing a gaming headset for a while and finally bought. These are memory foam ear pads so it's more breathable than the fake leather pads on other gaming headsets. The mic made a noticeable difference as my friends could hear me clearly on Discord. The sound gets the job done and emulates surround sound decently to hear footsteps in-game. Lighting can be turned off using their Logitech G Hub software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use Insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the insurance, even though Geek Squad is in store, I've had the out to our home on many occasions and they are definitely worth the price!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get the protection! It is worth the piece of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement plan has come in handy more times than I want to admit! It is nice to have the piece of mind that my products are insured. My local best buy takes care of me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard &Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Geek Squad wireless keyboard and mouse, and I am extremely pleased with my purchase. The keyboard is comfortable to type on and the mouse is highly responsive. The wireless connection is reliable and the range is quite good. The setup was easy and the battery life is quite impressive. I have been using it for a few weeks now and have had no issues. I highly recommend this product to anyone looking for a reliable and affordable wireless keyboard and mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice to have this insurance because accidents often happen with keyboards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my keyboard. It is so pretty and love the lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech new what to do and was very knowledgeable with the technical aspect of it all. Because I'm clueless in that area. So glad for the squad. Y'all rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never really had to use them but one time and they have exceptional skills a good understanding over the phone of what you’re dealing with and how to fix it and a really good at it helping you resolve the issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great for me for all my electronic purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for an SSD. I do this for all my electronics and I am an Elite services subscriber as well. It is very nice to be able to get on the Best Buy site, login and start a chat with a Geek Squad agent to resolve issues on my 4 PCs. When something requiring them to physically work on a machine happens, I make an appointment, take it in and its either resolved while I wait or I come back a day or two later, and its covered in cost of the elite subscription. For me, it makes total sense to have that peace of mind. Lastly, when you are considering a purchase, its great to get on a chat session and ask them the pros and cons of a purchase. My last was a color laser printer and upcoming will be a heavy duty (gaming type) laptop for design work. There are details they provided I would never have known.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love there customer service. Always happy to take care of you..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great add on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have not used it yet just trying to learn everything i can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Keyboard and Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never liked using the mouse on a laptop. Love this set. I do wish the keyboard was not as long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are kind, friendly, polite and helpful. The service is awesome and they always take care of me. I get the geek squad service warranty on everything I purchase and have never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great services highly recommendable thank you so much geek squad and best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been flawless since the day it's been connected. My son's able to do everything he needs to... And then some

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All considered this keyboard and mouse lasted as long as expected, would definitely recommend the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service with attention to detail. Fast turnaround time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work mouse. Comfortable and side scroll is useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attached the USB dongle to my PC and got everything set up and running and have been using this headset for a few days doing some heavy gaming sessions and I have zero complaints. Friends say they can hear me crystal clear and the game sounds are perfectly fine. Battery life is amazing! Great job Razor! Since these headsets can be problematic, I purchased the Geek Squad extended warranty but hopefully I won't need it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    mixer is great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it if you have 2 devices you want to listen to.

    I would recommend this to a friend