Customer Ratings & Reviews

Feels good to have a little bit of insurance when living with cats.

I had to replace my keyboard and im glad i got the warranty. It was extremely simple to swap it out, maybe 5-10 minutes. Took it in, said its not working, got a new one. I ended up getting store credit because they didnt have the same model, but i got one that cost more and was on sale, which was within the limit of the credit.

I love the warranty through BestBuy. No fuss just bring your product,no box,and your receipt or online account and the return is quick. Definitely wor5h the cost.

Thank you for helping me get a wonderful headset they are perfect even till this day

Got this for my husband who's a huge gamer. He absolutely loves it and the fact that he won't have to worry about stick drift with this controller!

My sister loves it an still uses it today for work and gaming

I said it before and I’ll say it again, Geek Squad is the best there is

Awesome headset, very versatile. Works great on PS5, 3d audio is great!!! Sounds just like the blackshark headset. You can also EQ this headset on your phone as well. This headset sounds like it is worth way more than the price they are asking for. 50 hour battery, detailed 3d audio, light weight, and very comfortable with earpads that keeps you cool during long gaming sessions. It doesn't actually look like a gaming headset either. When the battery runs out, there is also a aux cable. They have high quality cables in the box as well. All that you get with this headset is a awesome deal!!!

It's a good service, you just have to remember. You bought it in the first place. So that if something goes wrong, you can use it

Anytime i run into a problem with my items you can always count Geek Squad has my back and as well as the best buy customer support!

Week squad warranty is the best to have reassurance for the given product is what takes me to Best Buy for my electronics alway

Love the 2-Year Accidental Geek Squad Protection..

Great option for extra storage for PS5. Super easy install, less than 5min.

The keyboard it’s self was very nice the Omni point switches really helped my game play and react faster if your looking for a good keyboard and have the money for buy the apex 7 Tkl the rgb adds and with the oled you can switch the rgb with the Omni point actuation I defiantly recommend if your looking to buy something fast.

Loved having this to protect my products. Easy to use.

I love these Geek Squad guys they are the coolest people on Earth

I recently opted for the 2-Year Accidental Geek Squad Replacement service from Best Buy, and the experience has been nothing short of exceptional. The customer service provided is truly top-notch, reflecting Best Buy's commitment to taking care of its customers. Knowing that I have this coverage brings a sense of peace of mind, assuring me that any accidental damage or malfunction will be promptly addressed. Best Buy continues to stand out as a reliable partner in ensuring a smooth and worry-free tech experience.

I love the protection warranties at Best Buy. They are fantastic. They are the best protection warranties out there today.

Super worth it, sometimes. If what you're buying doesn't have warranty, or you don't want the hassle, this service allows you to just swap out your defective device for a new one easily.

It literally gets you a new item. As long as it's GSP-R it's a replacement (R). Which means they just give you a new one. If you're wearing out items or just know they don't last get the protection and you saved yourself down the road.