Customer Ratings & Reviews

love it , it works great wouldn’t want any other mouse than this one

Replaced my headset same day with absolutely no issues

I remember I broke my first iPad. Geek Squad Replacement replaced my iPad with the latest version without problems. It was great and they were so helpful. Also great for printers. Super helpful for those darn annoying parts that break and you would rather have the latest printer rather than fixing something that is just going to break again.

Its a fantasic implement of war when i fell into the sink whole benth my home i ended up fighting the unferground rat men of cattoul. With my trust keyboard at hand i waged a hard fought campaign of conquest steddly conquering the outder cave's of the rat men to resch there capital once there keyboard in hand i challenge there leader greywisker-mechwhitetale to a duel we played a round of team fortress 2 me esaly coming out as a clear victor to the rat king i am now a ruler of a undergrounf kingdom and plant to inviade urope in the mear future 10/10 would by the key board again.

Very professional and knowledgeable! Would recommend for electronics!

They are always very helpful with repairs replacements and warranties

I purchase many items from Best Buy and their Geek Squad Replacement plans don't disappoint! I highly recommend you protect your electronics to have that peace of mind!

This was purchased for an SSD. I do this for all my electronics and I am an Elite services subscriber as well. It is very nice to be able to get on the Best Buy site, login and start a chat with a Geek Squad agent to resolve issues on my 4 PCs. When something requiring them to physically work on a machine happens, I make an appointment, take it in and its either resolved while I wait or I come back a day or two later, and its covered in cost of the elite subscription. For me, it makes total sense to have that peace of mind. Lastly, when you are considering a purchase, its great to get on a chat session and ask them the pros and cons of a purchase. My last was a color laser printer and upcoming will be a heavy duty (gaming type) laptop for design work. There are details they provided I would never have known.

Great coverage and incredibly affordable in the event you need it.

Gives you peace of mind. I like being able to take directly to the store.

The warranty pays for itself if you ever have any issues.

The warranty pays for itself if you ever have any issues.

I used geek squad for years, they took care of my failing electronics that needs repair or replacement including my car audio stuff. Always buy extended warranty when you buy expensive electronics

I buy geek squad protection on everything. Since I was younger and it was black tie protection. I event worked at Geek Squad and saw the ins and outs. And then still get total tech and protection plans because the value is unmatched. If something is available at both best buy and amazon, I do best buy because the warranty is so good. I can head to a best buy wherever I'm at, and go exchange my malfunctioning or damaged device (depending on coverage) for a new one or even different product if I wasn't feeling that one. Peace of mind for sure.

I recently had a fantastic experience with Geek Squad at Best Buy. Their team displayed exceptional expertise, quickly diagnosing and resolving my tech issues. What stood out was their dedication to customer satisfaction—taking time to explain solutions and providing valuable tips. The service was swift, and reasonably priced, and left me confident in their capabilities. I highly recommend Geek Squad for reliable and expert technical support. Kudos to the team for outstanding service!

Pull a wireless keyboard and the BestB7y extend warrantee. Whenever I've had to use the coverage, it's very simple and they come through.

I use my headphones 10 hours a day. They are very essential to my job. When ine of the speakers broke off. I needed to quickly replace the headset. I returned them for a new headset with no problems. This warranty has saved me time and expense on broken products. I don’t but from best buy and not get the warranty. Other stores require explanations or time consuming verifications. I never purchased the extended warranties before but since my great best buy experiences. I don’t purchase products there without buying the warranty.

I needed to get a external drive replaced and I had questions regarding the necessary steps needed to complete the process. The person in charge was very cordial, was patient when explaining what could have been the possible problems that lead to the corruption, and, how I should proceed afterwards. It was an overall positive experience that I recommend.

The best warranty plan in existence thank to this i was able to return my super worn out and broken g502x for a new one and only pay the warranty. I think best buy is for the people atleast in warranties

You know, it’s one of those things that you just have to get. If you don’t get it, it will probably break the day after the factory warranty expires.