Customer Ratings & Reviews

Haven’t had to use it yet so can’t say much but the price was worth it I guess

super easy to replace my mouse through this & i've done it for a set of headphones previously as well.

It is way better than my old keyboard. After having it for some time I like that the keys are open so stuff does not get stuck inside and it is easy to clean.

Geek Squad is Amazing, got to give Extra Credit to Alex, great people, polite, professional, and Friendly Alex did a great job for me. I check to Best Buy web site, Best Buy is my go-to Place for my electronics

Purchased for a high cost monitor that died. GeekSquad got me a new unit and within minutes I was leaving with my new monitor.

Does what they say,every time.Honest smart ones at that store are mature and put their all in all into their work.Their work habits are outstanding so signing up for help with your tech will really put a smile on your face.

Awesome headset, very versatile. Works great on PS5, 3d audio is great!!! Sounds just like the blackshark headset. You can also EQ this headset on your phone as well. This headset sounds like it is worth way more than the price they are asking for. 50 hour battery, detailed 3d audio, light weight, and very comfortable with earpads that keeps you cool during long gaming sessions. It doesn't actually look like a gaming headset either. When the battery runs out, there is also a aux cable. They have high quality cables in the box as well. All that you get with this headset is a awesome deal!!!

Had this for over a year and still has no issues what so ever . Everyone who comes over loves looking at all the light patterns and definitely has a nice feel to it while gaming 10/10

My favorite keyboard, bar none. I bought this one as a spare they seems to attract Mt Dew. ;-)

Can’t recommend enough, get it. Better safe than aorry

I recently opted for the 2-Year Accidental Geek Squad Replacement service from Best Buy, and the experience has been nothing short of exceptional. The customer service provided is truly top-notch, reflecting Best Buy's commitment to taking care of its customers. Knowing that I have this coverage brings a sense of peace of mind, assuring me that any accidental damage or malfunction will be promptly addressed. Best Buy continues to stand out as a reliable partner in ensuring a smooth and worry-free tech experience.

Excellent keyboard and mouse. Nothing exceptional but good quality.

Excellent keyboard and mouse. Nothing exceptional but good quality.

Geek squad is always amazing. You could never go wrong and they are always super fair.

helped me change my damaged product very quickly and it was a great experience

The Perfect Balance of Precision, Comfort, and Features – A True Gaming Weapon ⭐⭐⭐⭐⭐

The Perfect Balance of Precision, Comfort, and Features – A True Gaming Weapon ⭐⭐⭐⭐⭐

Shoutout to the Geek Squad! They fix whatever needs to be fixed! Well almost anything.

I needed to get a external drive replaced and I had questions regarding the necessary steps needed to complete the process. The person in charge was very cordial, was patient when explaining what could have been the possible problems that lead to the corruption, and, how I should proceed afterwards. It was an overall positive experience that I recommend.

Was basically told that this warranty. Wood cover pretty much anything that could possibly happen to the keyboard. Seems like a great value if that is true. Has yet to be utilized, however.