Customer Ratings & Reviews

Amazing customer service John was really helpful with everything and the keyboard works great.

Great service call as needed or you come to the store for repairs or just helping figure the item issuez

Nice easy and simple service, have used the warranty system for geek squad in the past and they have never rejected any item I’ve brought unlike other stores

This is a solid headset for the price. The sound quality isn't unbalanced nice amount of high and lows. There are some over the top embelishments tho on some highs if you have sensitive hearing like me. I use it for playstation and my pc. On pc its easy enough to adjust the highs, but not on console. Has decent wireless range, though if you have it in another room, and you walk out and the signal has to pass through a couple walls you will get interference or cuts outs. The 3d sound is great on console, but really shines on pc, with the help of the razer apps. Battery life is great. Had the heqdset for almost a year now. So far theres sign of battery weakening and it does not dishcarge rapidly if unused for awhile. Overall very happy with this purchase.

WOW! This is the best plan for the money. PLEASE as always, be sure to read all paperwork about returns or replacements before you sign…., which I did. And it was a great decision on my part. I had a high priced item that failed within two weeks of purchase. IF I hadn’t had this coverage, or coverage for the geek squad to come out and check the item… I would have lost all my money on the one item, and then some. Repairs, if possible, would probably have been expensive. But because I purchased this plan along with my membership… IT SAVED ME HEARTACHE! Thanks Best Buy, for standing behind your coverage snd products. RECOMMENDED If you can afford it. It’s worth it.

It works great. It's the best mouse I have had for gaming!

Great value. For certain equipment I always buy the extended warranty from Best Buy. Geek squad rocks!

Great item my son uses it daily would recommend in future

I purchased this for the peace of mine and it is indeed a great value for the price paid on the key board.

Best keyboard for your office computer, very good price

Capital Mall Geek Squad staff were courteous and helpful when my son's keyboard was exchanged. The 2nd salesman was super knowledgeable with choosing a replacement. Effortless exchange.

Geek squad protection is so good, keep your products protected and you can always go in store to get support and have them run you through options

The Best keyboard and mouse bundle out there. I used Logitech before, but I think Corssair's one is better. You can get it without hesitation. btw The standard version is cheaper now! I Would recommend getting the standard version as you will get a full-size keyboard. It's only $75 now at BestBuy. https://www.bestbuy.com/site/corsair-k60-rgb-pro-full-size-wired-gaming-bundle-2021-edition-m55-rgb-pro-mm300-mouse-pad-black/6479093.p?skuId=6479093&ref=212&loc=1&extStoreId=369&ref=212&loc=1&gclid=Cj0KCQiA6NOPBhCPARIsAHAy2zA0JAgpjkgiYQ1LLv3RWeE_8csprfyFELnDxAuOvWOudM4yAkTxzwgaAoIZEALw_wcB&gclsrc=aw.ds

Great insurance, would recommend easy use. For anyone

Get the warranty because you never know. My keyboard just stopped working and I loved that keyboard but they did not have that same board so I purchased a cheaper on. I wasn't happy about it but lease I got a new replacement

Can't go wrong with geek squad protection. You can return the product at any time in the two year window no questions asked for a full store credit refund. This protection plan is the primary reason I purchase electronics at Best buy. As long as they continue to offer it I will continue to add to the majority of my purchases.

It's my travel keyboard and mouse. Love that it fits in my bag.

Good quality Awesome way to introduce probably one of the best in the market

the agents are always accommodating to my tech needs

Haven’t needed to use it so couldn’t really say. Typically I don’t opt in for accidental because I have no kids or pets.