Customer Ratings & Reviews

Geek Squad service is a must if you get anything. The 2-year accidental service is necessary if you break your item on accident. The customer service as well is on point and very fast. I would recommend it and the price usually depends on the product, but it is usually worth it.

I'm torn with the service, I'm sure the staff do great work and I'm actually friends or acquaintances of one of them and I know for a fact he's a straight shooter. My only issue, is I buy the service and nothing ever happens. If I don't buy the service, something generally happens.

Protection plans for anything are a need, especially with things that you most definitely can step on or break fairly easily.

This expansion card has let me go from 5 games to over 20 and I still have some room. I’m very pleased. Must buy!

Always buy it when getting products at bestbuy. Never had a complaint, and always easy to take in and replace the product if something is wrong

I love the Geek Squad! Almost every single electronic I bought at Best Buy have this warranty! Because they are the best and if they can’t fix it usually what ever you spent on that product you can use for store credit or they’ll just give you a new one! Save me sooo much money! Love them!

I made a return and brought the wrong usb dongle back to bestbuy so my mouse was left useless. Same day delivery saved my butt and my weekend lol.

Service was excellent! I was looking for an IBM classic keyboard but I found this option instead and I am very satisfied!

Any issues I've ever had geek squad as been there with their great customer service and any questions they got got you

Good keyboard very light and fast keys on point good buy.

Very very good! I’ve had this one for a while and have had 0 issue so far. Great for price.

They helped pick out the best headphones I needed!

I typically pass on the protection plans but when you’re buying things that take constant wear and tear it’s a must have. I also get it for my game controllers cause when something breaks I can just take it in and they just replace it no questions asked

Always replaces the item when it malfunctions! Staff is very friendly.

Really good product no complaints. Have had for 2+ years no issues have arose so far.

Cant go wrong with a cheap outright replacement warranty, basically a return window extension

Geek Squad is great because they provide expert technical support, reliable repairs, and personalized assistance for a wide range of electronic devices. Their skilled technicians offer convenient in-home or in-store services, ensuring customers receive efficient solutions and peace of mind in dealing with their technology-related challenges.

Geek Squad is great because they provide expert technical support, reliable repairs, and personalized assistance for a wide range of electronic devices. Their skilled technicians offer convenient in-home or in-store services, ensuring customers receive efficient solutions and peace of mind in dealing with their technology-related challenges.

Nice to have just in case. Hopefully won’t need but…

I buy alot electronic devices cameras, gaming consoles computers and everytime i buy the warranty because i know some of the will eventually ware off so everytime i go to the store the process its really fast and effective so thats why i always buy with best buy and a warranty with geek squad