Customer Ratings & Reviews

Excellent protection plan, I love that it's totally upfront and there's no technicalities that they might use against you. You show them the product, explain what happened, and they take care of it from there. I always get it when I purchase important or difficult to replace products!

Always gotta have protection for your devices! Geek squad makes it smooth and easy to get your item replaced or fixed

This 2-Year Accidental Geek Squad Replacement plan is a must-have for any tech user. It takes the worry out of owning electronics by offering speedy and hassle-free replacements. The peace of mind it provides is invaluable, making it an outstanding addition to any purchase. Highly recommended!

I’ve used Geek Squad for the longest time when it comes to having a warranty for items that don’t already come with any, or that i just want to protect. The staff are the friendliest people, and they are super helpful with answering any questions, even if they’re not about any product you’vepurchased. Would recommend buying this insurance whenever possible for any item that offers it.

I am not a pc gamer, but the few games i have played on pc are enjoyed mich more witht his keyboard. I like the yexture alonh with the click of the keys. The one thing i am having an issue with is thr LEDs. They work perfectly fine, and all the options through thr downloaded program work well except for the screen mirroring mode. This could be an issue with the program or with my laptop specifically, but other than that this is an amazing product

Finally i rest for my carpial tunnel. And the long hours bending myself to reach the keyboard.

Have used the Geeks a few times before this. They always helped and answered all my questions.

I will never purchase any electronic or gaming accessory from best buy without including the accidental warranty coverage. It is always a no hassle return/exchange and has never once given me trouble. I live in a house with a very curious and ambitious cat who loves to chew cables, so this is a must for me.

Good for typing and gaming. Happy with this product

2-Year Accidental Geek Squad Replacement is amazing. I'm able to replace my electronic if damaged in 2 years. What more can I ask for?

This is the best gaming 60% gaming keyboard and when I brought it from Best Buy the service was soo good and I got it on sale. This keyboard is good it hasn’t broken or start glitching.

Geek Squad is worth the money and Best Buy delivers quality customer service!

This is great for if you believe you might need support from the Squad!

Great product, really easy connection and the ease of use it’s amazing.

Always worth the money to get the warranty! I’ve used the warranties more times than not. Never disappointed.

Very easy to make claims on. I had a replacement plan. I just walked in and they exchanged it for same product on the spot hassle free. And i was able to repurchase a protection plan on the new item to keep it going. Which saved me well over 100 dollars. Which is why i strictly buy my electronics from this store.

Extremely happy that I purchased the replacement insurance on a backup storage device I purchased. I loaded thousands of pictures onto the device over a couple of weekends. When I went to view the pictures, it was not readable at all. I brought it back to Best Buy, they checked it out, and it was indeed corrupted. Since I had purchased the replacement insurance, they credited me with the full value of the item and I was able to purchase another storage unit of a different maker for a small additional fee.

Replace broken mouse with no questions asked. Did a great job helping me find a replacement.

Got this for my G Pro Superlight & Superlight X. Worth it for the peace of mind on a premium mouse with a steep price tag. Used it twice because of scroll wheel malfunction and double clicking malfunction. Went in, got a brand new mouse no questions asked.

My son loves to buy all of their products because they have a guarantee and that is very good for a teenager because you know that something can go wrong and well, they have a guarantee, can you go exchange them?