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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6437 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 6,437 reviews
  • Rated 5 out of 5 stars

    Audiophile gear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided is a snip of the actual max specs in wireless mode. This is by far the highest quality wireless headset I have ever had. It feels as good as it looks. A bit of a comfort adjustment for me coming off of a Void Pro but after a day or so of break in time for the pads Im pretty happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a must have for my purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look I know we all love to protect our investments our purchases and this here no matter what the purchase is I always get this no question about it and the service is always good when it comes to any issues you will be taken care of it’s a great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved having this to protect my products. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friend and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to register online. Gives peace of mind for accidental drops or spills. Staff explained the process well at checkout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has actually been the best value of any service I've ever used in the "warranty" category I guess. You can't beat the service offered or the ease in which it is to get a replacement. Headset cord shorting out? No worry Geek Squad got you! Controller going cattywampus? No worry Geek Squad got you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is smart and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said it before and I’ll say it again, Geek Squad is the best there is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wroth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones broke randomly while gaming the warranty covered a full replacement. Saving me to spend $100 on a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I added the 2-year accidental protection — totally worth it. The Geek Squad team was helpful, explained everything clearly, and made the whole process easy. It feels great knowing my device is covered just in case. Excellent customer service and fast setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's your choice to make and my recommendation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the warranty. It's cheap and is very worth it on anything electronics and appliances! About to make appt to get my audio replaced. It quit working. The computer is only a year old from the time it was purchased. IBUYPOWER is expensive. I didn't buy it. It was a gift, but I know how much it cost and its audio shouldn't of went out already. Geek Squad to the rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped so mich

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for helping me get a wonderful headset they are perfect even till this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woopsies! Geek Squad, replacement please.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Geek Squad guys they are the coolest people on Earth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my headset same day with absolutely no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad warranties especially Accidental damage. You pay a small fee and if quite literally anything happens to it, it gets replaced for free and you can add another warranty on new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacobs Gaming pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alsome product, I would recommend t anyone to have for there gaming and pc neefs,a company you can trust. Tank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on my mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it , it works great wouldn’t want any other mouse than this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe deciscion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it. I have yet to go through an annoying experience with Geek Squad. My item is not doing well or defective? I head to the store, return it for a replacement, and I go home satisfied. However, the items I buy from Best Buy are usually gaming-oriented and small electronics, so I can't say anything about the larger items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty pays for itself if you ever have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty pays for itself if you ever have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for most electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by Geek Squad protection for all my electronic purchases. It's been a lifesaver countless times and has more than paid for itself. Having Geek Squad coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps and malfunctions. Whether it's accidental damage, hardware failure, or even just a glitchy software update, Geek Squad has always had my back. Their customer service is top-notch, and they've always been prompt and helpful whenever I've needed to file a claim or seek assistance. Plus, the convenience of having repairs and replacements handled quickly and efficiently is invaluable. Overall, I highly recommend Geek Squad protection to anyone who values their electronics and wants to safeguard their investment. It's a small price to pay for the added security and peace of mind it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth buying the protection u never know when u might need it. I buy geek squad protection on all my bestbuy purchases and it has paid the price. If u have this, you will not have to pay full price for the new one. Geeksquad will takecare of u. I 100% recommend this.

    I would recommend this to a friend