Customer Ratings & Reviews

The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. I only use them to service my computers because they always do a better job than in-house personnel. I've had trouble loading software due to a glitch in the software itself.

WHEN MY XBIX CONTROLLER MESSED UP, I CONSIDERED BUYING A WHOLE NEW ONE, BUT WITH A WARRANTY CHECK, I FOUND OUT I HAD ONE WITH BEST BUY AND TOOK IT IN. THEY HELPED ME AND IM FOREVER GRATEFUL FOR THEM

It’s a really good product to use and I recommend it!

I am glad I bought the replacement contract because the keyboard did not work right for the month I had it. Logitech support leaves much to be desired. Because of past experience with them, I bought the replacement contract and it was very easy to exchange the defective unit. Replacing anything with Logitech takes a long time and costs you to ship it so the replacement agreement is a good deal.

Very useful mainly when you are clumsy with your electronics.

The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.

I was able to get a replacement with no issues and the staff were very friendly and fast in resolving this.

Havent had a need for it recently but geek squad is always nice and able to give an assessment repair or replacement!

Haven't used the protection plan for the item purchased it with recently, BUT I have used the protection plan in the past for other items I had one with and it's a good option just to be on the safe side of things. Either you will get a repair or replacement and that will save you from having to buy a new item after using it for a period of time within the plan period of coverage.

Great value, good quality, highly recommend!!! !!!

Good simple keyboard. Good pricing. Not noisy keys so that's a plus.

Always get the protection, itll save you money!!!!

Had to replace my son's keyboard with this one. My son says the keys are cool. Will buy again.

was a great set just didn't work for my PC i would recommend making sure your PC can meet the requirements

Came with the computer and nothing special (wireless) but they do work good. The function keys require that you hold down a fn key and the press the number key like for renaming a folder or file you have to hold down the fn key and at same time hit the #2 key. A little different but you can get use to it. Mouse is just a simple mouse nothing special but wireless and works.

Got this for my Razer Orochi mouse just because I know a lot of gaming mice are prone to double clicking issues. This is just for reassurance in case that does happen to my gaming mouse, so I can just go and get it exchanged at a Best Buy store.

Helpful for when i have issues. Thanks for the service

Definitely recommend getting this service. They are knowledgeable and reliable ! It is also at a good price.

best thing that best buy could have ever done for there customers

Loved the service and had great help from all the staff really appreciate it