Customer Ratings & Reviews

I recently had a fantastic experience with Geek Squad at Best Buy. Their team displayed exceptional expertise, quickly diagnosing and resolving my tech issues. What stood out was their dedication to customer satisfaction—taking time to explain solutions and providing valuable tips. The service was swift, and reasonably priced, and left me confident in their capabilities. I highly recommend Geek Squad for reliable and expert technical support. Kudos to the team for outstanding service!

The 2-Year Accidental Geek Squad Replacement plan offers peace of mind with coverage against accidental damage, including drops and spills. It provides prompt repairs or replacements, ensuring minimal downtime for devices. Extensive Geek Squad expertise enhances customer support, making it a worthwhile investment for safeguarding expensive electronics.

Always great to have extra warranty. Products will eventually wear down and you will need protection past the manufacturer warranty

It’s very nice to have this insurance because accidents often happen with keyboards.

I absolutely love my keyboard. It is so pretty and love the lights

We always buy the insurance, even though Geek Squad is in store, I've had the out to our home on many occasions and they are definitely worth the price!

The replacement plan has come in handy more times than I want to admit! It is nice to have the piece of mind that my products are insured. My local best buy takes care of me!

I buy geek squad protection on everything. Since I was younger and it was black tie protection. I event worked at Geek Squad and saw the ins and outs. And then still get total tech and protection plans because the value is unmatched. If something is available at both best buy and amazon, I do best buy because the warranty is so good. I can head to a best buy wherever I'm at, and go exchange my malfunctioning or damaged device (depending on coverage) for a new one or even different product if I wasn't feeling that one. Peace of mind for sure.

Been needing a gaming headset for a while and finally bought. These are memory foam ear pads so it's more breathable than the fake leather pads on other gaming headsets. The mic made a noticeable difference as my friends could hear me clearly on Discord. The sound gets the job done and emulates surround sound decently to hear footsteps in-game. Lighting can be turned off using their Logitech G Hub software.

I use my headphones 10 hours a day. They are very essential to my job. When ine of the speakers broke off. I needed to quickly replace the headset. I returned them for a new headset with no problems. This warranty has saved me time and expense on broken products. I don’t but from best buy and not get the warranty. Other stores require explanations or time consuming verifications. I never purchased the extended warranties before but since my great best buy experiences. I don’t purchase products there without buying the warranty.

Love there customer service. Always happy to take care of you..

So far so good. Have not used it yet just trying to learn everything i can

It's been flawless since the day it's been connected. My son's able to do everything he needs to... And then some

All considered this keyboard and mouse lasted as long as expected, would definitely recommend the protection plan.

I recently purchased a Geek Squad wireless keyboard and mouse, and I am extremely pleased with my purchase. The keyboard is comfortable to type on and the mouse is highly responsive. The wireless connection is reliable and the range is quite good. The setup was easy and the battery life is quite impressive. I have been using it for a few weeks now and have had no issues. I highly recommend this product to anyone looking for a reliable and affordable wireless keyboard and mouse.

The tech new what to do and was very knowledgeable with the technical aspect of it all. Because I'm clueless in that area. So glad for the squad. Y'all rock.

I never liked using the mouse on a laptop. Love this set. I do wish the keyboard was not as long

Really great services highly recommendable thank you so much geek squad and best buy

Fast service with attention to detail. Fast turnaround time.

I’ve never really had to use them but one time and they have exceptional skills a good understanding over the phone of what you’re dealing with and how to fix it and a really good at it helping you resolve the issues