Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6517 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 6,517 reviews
  • Rated 5 out of 5 stars

    This has came in clutch so many times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad warrenty it’s simple and easy to return or swap your items if they become damaged or defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been so helpful all around in my experience with Best Buy. I have inquired about and used services for many devices. Diagnostics, warranty and repair as well as their refurbished items all come back excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Forever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is like no other and no one is even comparable. Best Buy is the only place to buy your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Geek squad! The easiest repairs and trade in’s around. They are very knowledgeable and quick to solve all your problems, no matter what the issue is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saves My Wallet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very rough on my products. But with the accidental protection plan I don't have to worry about it. They're always so friendly when I come in and extremely understanding. They never make me feel ashamed or embarrassed of any incident that brings me in there! And for the price it is absolutely worth it! I love The geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents ive worked with have done me wonders in regarda to assisting me with troubleshooting my headsets and especially my pre-built pc start up issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired RN

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response time with no problems noted. Would recommend using this service to all. Very happy with the item purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go in to Best Buy the geek squad are quick to assist me and help me make the right purchase decisions. They’re greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use if needed. Best Buy makes the process simple. It is only bothersome if a long line, you just need to choose your timing wisely and avoid Holiday madness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy imo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always worth buying coverage for your items, even if you dont use it you never had to worry about being on the bad end of the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carl’s Gaming Cave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value and has given me peace of mind knowing that in the event of malfunction my items will be replaced or repaired. That’s one reason I love shopping at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty/geek ins coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These IT Special individuals work hard to fix any and all problems given to them with their educated and experienced knowledge acquired. I recommended several people who purchased the geek squad’s warranty coverages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has given me real peace of mind. Their service is fast, helpful, and they make replacements or repairs incredibly easy. Definitely worth having for anything important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the geek squad protection to all me electronics, it is the best thing out there. If something happens to my product, they fix it free of charge or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with Reliable Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan has given me complete peace of mind knowing that if anything unexpected happens to my device, I’m covered. It’s reassuring to have trusted experts ready to step in if needed. Even though I haven’t had to use it yet, just having this protection makes me feel secure about my purchase. The Geek Squad reputation and support really add value to my tech investment. Highly recommend for anyone who wants worry-free coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good store

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never won anything, I hope I win something with your store, I love your products, I always shop with you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. It has saved me multiple times. Worth the extra cost. They are very easy going about helping when there is an issue.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    great review

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
Sponsored